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Our client is the largest privately owned mid-sized provider of bereavement services in the UK. They offer a sustainable alternative to traditional cemeteries through beautiful woodland and traditional memorial parks. They operate multiple sites across the UK.

The client provides a unique end-of-life experience for bereaved families, with a focus on preserving and enhancing the natural beauty of these serene locations, providing families with a distinctive and often eco-friendly way to memorialise their loved ones.

Position Overview:

As the Head Groundsperson, you will lead, motivate and develop the Grounds team, to ensure the grounds and Park is maintained to a high standard all year round, with a genuine enthusiasm to help the families.

Strong leadership skills are required to achieve and deliver park objectives. The Head Groundsperson will ideally be from a landscape or horticultural background who will champion and promote exceptional customer service, within the teams they are managing.

Diary management and effective planning around required work are essential. Plus, providing support and guidance to your teams to achieve high volume output and productivity.

Key Responsibilities:

1. CUSTOMER SERVICE

• Ensure the park’s teams consistently promote the highest standard of professional customer service.
• Customers are greeted and acknowledged in a warm and friendly manner and all questions are answered.
• Plan and manage all funeral duties including the supervising/digging (and backfilling) of graves, transportation to local crematoria, ash interments and ash scatterings.

1. WOODLAND /GROUNDS/ FACILITIES MAINTENANCE

• Ensure all woodland maintenance tasks are implemented to the company WOW Standards for Maintenance.
• Basic Tree felling /maintenance; coppicing, pruning, & chipping. A tree surgeon will be brought in to manage the larger tree work. Organise external contractors for stump removal & windblown trees.
• Maintenance of buildings, facilities, site furniture and boiler (where applicable).
• Plan and manage all grounds maintenance tasks and implement the Company Standard for the Maintenance of Burial Circles and Graves and the Landscape Maintenance Framework, including the surveying of plots and burial trees.
• Ensure all “landscaping” is completed, including the planting, tree management, hedges, shrubs etc.

1. PEOPLE MANAGEMENT

• Develop the team through coaching and training, recommending where external training is required.
• Develop and coach the Grounds Team through the 121 process.
• Conduct 1-2-1’s and the setting of SMART objectives and targets for the business.
• Recruitment and retention of quality employees.
• Work with colleague numbers to provide excellent woodland/ grounds services within the salary budget.

1. PROJECT MANAGEMENT

• Delivery and input of the key projects for Mother’s Day (Spring), Father’s Day (Summer) and Remembrance event (Autumn) – ensuring; Vision, Mapping, Costing, Project planning and delivery are all undertaken to agreed timescales and deadlines.
• Input into annual forecast and business plans.
• Delivery of Woodland/ Grounds projects, such as seasonal planting, coppicing, creation of prestige areas etc.

1. FINANCE AND ADMINISTRATION

• Manage all department costs to budget. PO management of all stocks and supplies for day-to-day use.
• Manage stocks of materials and products required for the projects being completed to forecast.
• Ensure all admin, financial and control processes associated with the grounds of the parks are followed.

1. HEALTH, SAFETY AND SECURITY

• Ensure colleagues are aware of evacuation & security procedures and alert senior managers to risks/problems.
• Responsible for the maintenance of OHS requirements instilling good techniques & standards across the Parks.
• If required take responsibility for first aid and follow the correct H&S procedures to ensure your own safety.

Qualifications / Experience:

• Experience working either in landscaping or horticultural (ideally with a horticultural qualification) or has obtained / willing to work towards obtaining tickets for chainsaw, felling, grave digging etc.
• Excavator experience is highly desirable.
• Computer literate/data entry – (training will be provided on internal systems).
• A full (Manual) Driving Licence is required.

Working hours per week: 37.5 hours per week, with occasional weekend work.

If this Head Groundsperson vacancy is of interest, please apply or contact Sara Yassin on or .

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Thank you for the interest you have shown in this Head Groundsperson vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Head Groundsperson vacancy will have been unsuccessful.

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