Hewett Recruitment | Customer Service Coordinator | kidderminster

3 days ago


Kidderminster Worcestershire, United Kingdom Hewett Recruitment Full time €12

Customer Service Coordinator

Full-time office working in Kidderminster

Working Hours: 37.5 hour working week, Mon-Fri 8am-4pm (30 minute lunch) with 1 day a week working 9am-5pm

Temp-perm opportunity

Pay Rate: £11.79 per hour with weekly pay

We are looking for an candidate with excellent organisational skills, who has a keen interest in the IT sector. If you have experience in stock allocation and working with a variety of systems, this could be the role for you

DBS Check will be conducted for a successful candidate

Customer Service Coordinator - Duties & Responsibilities:

  • Resolve tickets on time and maintain quality.
  • Help the Service Owner with escalations and tasks.
  • Join calls to assist with customer issues.
  • Communicate directly with customers and businesses.
  • Work with teams to resolve order issues and update customers.
  • Attend Operational Huddles to support team communication.
  • Provide first-line support via email and portal.

Customer Service Coordinator - Skills & Requirements:

  • Proven administration and IT literacy, including proficiency in Microsoft Office.
  • Ability to thrive in a target-driven environment while maintaining quality standards.
  • Excellent customer service skills.
  • High attention to detail and problem solving skills.

If you are available immediately and happy to work on a temporary contract, apply today

JBRP1_UKTJ



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