Customer Service

3 weeks ago


Exmouth Devon, United Kingdom Dignity PLC Full time

There's more to funerals than you think
At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.
We exist to serve our clients, families, and communities for all their end-of-life needs. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money.
Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.
We currently have an opportunity for a Funeral Service Arranger to join our Business Leader Jack Sargent and their dedicated team of funeral professionals within our Mitchell Funeral Services brand supporting our communities in Exeter and the surrounding areas.
As a Funeral Service Arranger, you will be one of the very first points of contact for our families. You are going to be the coordinator who supports our families, arranges the funerals, and works alongside our teams to ensure that the funerals are delivered at the highest standard, whilst also meeting the personable requests of the families.

Arrange funerals according to Company guidelines ensuring that the full range of services and products are offered, thereby addressing the needs of the client
Maintain excellent service to clients who telephone or call the branch
Be available for clients to visit the deceased during office hours and out of hours by arrangement to company standards and guidelines
Take part in the on-call rota to support with movements of the deceased.
Become trained to present our pre-paid funeral plans to our clients to the standard required by Dignity and the Financial Conduct Authority
At least 2 years of work experience within a customer-orientated environment
A passion for customer service.
A Full UK Driving Licence (ideally)
Accruing 22 - 25 days holiday + bank holidays
Sick pay eligibility after 12 month qualifying period
Life Assurance 2 x salary
Company Pension Scheme
Opportunity to enroll in several of our apprenticeship schemes
What's it like to work for Dignity as a Funeral Service Arranger?
"The most rewarding part of my job is when families return to see me chat days, weeks, months and in some cases years after the funeral has taken place" - Jane Dugdale, Funeral Service Arranger
We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own
professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish
Apprenticeships
From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation.
Please note that this role is subject to meeting regulatory requirements. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.



  • Exmouth, United Kingdom Compass Group Full time

    **Customer Services Assistant - CTCRM Junior Mess Catering** - £10.70 per hour - 37.5 hours per week We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll...


  • Exmouth, Devon, United Kingdom ESS Full time

    Customer Service Assistant - Exmouth We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in...


  • Exmouth, United Kingdom Southern Coop Full time

    We’re looking for a Seasonal Customer Service Assistant who can make a real difference in their local community until 14/09/2024 **Putting U in Southern Co-op** Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries —...


  • Exmouth, United Kingdom Southern Co-op Full time

    We’re looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town...


  • Exmouth, United Kingdom RME Consultants Full time

    **RME Consultants are pleasured to be working with an established client who seeking a confident, organised and proactive Customer Service Coordinator to support their company needs.** **Role: Customer Service Coordinator** **Salary: £22,000 - £25,000 per annum** **Contract: Monday - Friday, 8:30am-5:00pm** **Location: Exeter, Devonshire** **Main...


  • Exmouth, United Kingdom RME Consultants Full time

    **RME Consultants are pleasured to be working with an established client who seeking a confident, organised and proactive Customer Service Administrator to support their company needs.** **Role: Customer Service Administrator** **Salary: £22,000 to £25,000 per annum** **Contract: Monday - Friday, 8:30am-5:00pm** **Location: Exeter, Devonshire** **Main...


  • Exmouth, United Kingdom Graham Sykes Limited Full time

    **Job description - This is a Full Time Permanent Position. We are NOT looking for Temporary staff.** Graham Sykes Limited, a leading independent Specialist Insurance broker, is looking to appoint a highly motivated Customer Service person to join our team, no specialist experience is required just a great attitude to learning. - Customer Service /Insurance...


  • Exmouth, United Kingdom Graham Sykes Limited Full time

    **Job description - This is a Full Time Permanent Position. We are NOT looking for Temporary staff.** **The position is OFFFICE based.** Graham Sykes Limited, a leading independent Specialist Insurance broker, is looking to appoint a highly motivated Customer Service person to join our team, no specialist experience is required just a great attitude to...


  • Exmouth, Devon, United Kingdom Exmouth Leisure Centre Full time

    Job Description: Job information Customer Experience Lead from the Company Exmouth Leisure Centre , this latest Customer Experience Lead job vacancy is located in the city Exmouth located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in...


  • Exmouth, United Kingdom Ocean Full time

    Do you love the seaside?, enjoy beautiful views while working? How about a great team? Then we have the opportunity for you! **As a Food & Beverage Assistant, you will need to have**: A positive and outgoing personality The ability to communicate clearly Previous experience in a customer service environment Proven ability to work on own initiative as...


  • Exeter, Devon, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service Co-Ordinator (General) (Admin and Clerical) Salary: £14.24 P/H LTD Umbrella Hours: 37 Per Week Type: Temporary Ongoing Location: Exeter, EX1 Start Date: ASAP Work Pattern: Monday - Friday | 08:30am - 16:30pm Join our client's Net Zero and City Management Directorate as a Customer Service Co-ordinator. You will play a...

  • General Assistant

    4 weeks ago


    Exmouth, United Kingdom Churchill Service Solutions Full time

    Job description The Role: General Kitchen Assistant - Roswell Court - Exmouth Rate of Pay: £10.42 Hours - Sunday and Monday 8 Hours per week **Job Description**: Are you passionate about food, people, and great service? Are you looking to expand your experience by working in the Assisted Living sector? We are passionate about people and food. We enrich...

  • Customer Assistant

    3 days ago


    Exmouth, United Kingdom Lidl Full time

    4 hours per week Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for...

  • Customer Assistant

    3 days ago


    Exmouth, United Kingdom Lidl Full time

    10 hours Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of...

  • Customer Assistant

    3 days ago


    Exmouth, United Kingdom Lidl Full time

    10 hours, 12 Week Seasonal Contract Summary £11.00 up to £12.00 per hour. This isn’t stacking shelves. This is feeding families. Join us in feeding the nation, on a 6 - 12 week contract. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing...

  • Customer Services

    4 days ago


    Devon, United Kingdom Hawkridge Farm Dairy Produce Full time

    Enhanced benefits of staff discount, company pension contribution and staff socials. The role requires an eye for detail, ability to multitask, perform in a busy office environment taking incoming calls and contacting our customers. Please note there is no cold calling involved. Please note, basic Outlook and Excel Spreadsheet skills are needed. 39 hour...


  • Exmouth, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8-10 Littleham Road, Littleham Cross, Exmouth, EX8 2QG - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...


  • Devon, United Kingdom Halfords Full time

    Great with customers? Join us! With your customer service experience, you’ll be welcoming our customers and giving them the help and reassurance they need. You’ll schedule repair work and MOTs, maintain up to date and accurate records, and talk our customers through work completed. You’ll be dealing with customers by phone, over email and face to face...


  • Exmouth, United Kingdom Lidl Full time

    Summary £12:00 - £13:00 per hour| 10 hour contract | Morning shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl...

  • Advisor services

    4 weeks ago


    Devon, United Kingdom Language Recruitment Services Limited - LRSUK.com Full time

    German Speaking Customer Service Advisor Location: Language Recruitment Service (LRS) is actively seeking an organised and friendly German-Speaking Customer Service advisor / Export Administrator to join the export desk of a leading multinational manufacturing company. This role offers an exciting opportunity to work in a dynamic environment alongside a...