Systems Support Manager

2 weeks ago


London, United Kingdom UNIVERSITY OF THE ARTS Full time

The Student Systems Support Manager is responsible for managing the technical support provided to users of the University student system (SITS) and associated applications. The team consists of Student Support Administrators who provide first and second line support to users across the University, working closely with both our end users to provide support on key processes as well as with internal developers and analysts to help resolve issues.
This includes overseeing the correct and efficient use of systems, investigating technical issues and bugs to reach a resolution, and liaising with the vendor to raise software issues. The team are also required to support the testing, training and implementation of enhancements, upgrades and other system developments. This will involve supporting underlying business processes, producing manuals and guides ensuring the highest level of accuracy and compliance with University and External Body processes and regulations.
The successful candidate will have knowledge and experience of supporting student records systems and have management experience. You should be able to foster constructive cross team collaboration and be able to plan, prioritise and manage resources effectively to achieve long term objectives. We operate a hybrid working model, with 50% on campus from our High Holborn campus & 50% working from home.
Every position within the University plays an important part in shaping aspiring creative professionals and impacts on the future of so many of the creative industries. Essential to this is using our world-leading research to solve global challenges, our engagement with partners, industry and the local community, and delivering life-long learning opportunities to more people than ever before.
Please be aware that this is 50% Hybrid/ 50% On campus role.
For the fifth year running, UAL is the world's second University for Art and Design in the QS World University Rankings 2023. We are also proud to be ranked in the top 20 best Universities in the UK by the Guardian University Rankings 2023. Our diverse and talented community comprises over 5,000 academic, professional, and technical staff.


  • Principal Support Engineer

    Found in: JG UK C2 - 4 days ago


    London, United Kingdom BAE Systems Full time

    Job title: Principal Support Engineer - Systems EngineeringLocation: Barrow-In-Furness or FiltonSalary: Negotiable dependant on experience What you'll be doing:To be engaged by the SSNA Systems Engineering team as the SSNA Subject Matter Expert (SME) for Reliability Centred Maintenance and Through Life Support to best influence Systems Engineering design for...

  • Systems Engineer

    Found in: JG UK C2 - 4 days ago


    London, United Kingdom BAE Systems Full time

    Job Title: Systems EngineerLocation: Portsmouth Broad Oak, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular roleSalary: Circa £45,000 depending on skills and experienceWhat you'll be doing:Participating in Model-Based Systems Engineering (MBSE), architecture development and...


  • London, United Kingdom oneZero Financial Systems Full time

    Come join oneZero Financial Systems! An exciting, fast-growing company with Headquarters in Somerville MA, USA. oneZero empowers banks, brokerages and hedge funds with cutting-edge trade routing and execution technology. Our platform, deployed with 200+ entities globally, features a low-latency trading environment, integrations to the world’s leading...

  • Senior Fluid Systems Engineer

    Found in: JG UK C2 - 3 weeks ago


    London, United Kingdom BAE Systems Full time

    Job title: Senior Fluid Systems EngineerLocation: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this roleSalary: CompetitiveWhat you'll be doing:To help lead and develop functional engineering solutions that meet a complex array of cross-functional interactions and...

  • Principal Engineer

    Found in: JG UK C2 - 4 days ago


    London, United Kingdom BAE Systems Full time

    Job title: Principal Engineer - Support Engineering (LSA & Supply Support)Location: Barrow-in-Furness preferred, Frimley or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular roleSalary: Competitive What you'll be doing:Identification and management of support service...


  • London, United Kingdom UNIVERSITY OF THE ARTS Full time

    The Student Systems Support Manager is responsible for managing the technical support provided to users of the University student system (SITS) and associated applications. The team consists of Student Support Administrators who provide first and second line support to users across the University, working closely with both our end users to provide support...


  • City of London, Greater London, United Kingdom Ambition Full time

    My client, a leading, international Law Firm, are looking for a Finance Systems Manager to join their Finance Systems Function! Your purpose as a Finance Systems Support Manager: Responsible for the overall management and continual improvement of the Finance Systems Support Team. Provide clear structure and direction for the support team in the provision...

  • Engineer - Support Engineering

    Found in: JG UK C2 - 4 days ago


    London, United Kingdom BAE Systems Full time

    Job title: Engineer - Support Engineering (Maintenance Design - Software Support)Location: Barrow-in-Furness, Filton or Brough. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular roleSalary: Negotiable dependant on experience What you'll be doing:Using BAES processes, analyse...


  • London, United Kingdom Walsingham Support Full time

    Supported Living ManagerWork with Walsingham and make a real difference to people's lives Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything...


  • London, United Kingdom Walsingham Support Full time

    Supported Living Manager Work with Walsingham and make a real difference to people's lives Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre...


  • London, United Kingdom In Kind Direct Full time

    Job Advert **Title**: Systems & Support Administrator **Contract**: Permanent, Full Time **Location**: London or Telford with Hybrid Working **Reporting to**:Systems & Security Manager **Direct Reports**: None **Salary**: £32,000-£35,000 per annum **About In Kind Direct** Who we are: We are a UK charity who work with charitable organisations and...

  • Principal Engineer

    Found in: JG UK C2 - 4 days ago


    London, United Kingdom BAE Systems Full time

    Job title: Principal Engineer - Support Engineering (Maintenance Design - Software Support)Location: Barrow-in-Furness, Brough or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular roleSalary: Negotiable dependant on experience What you'll be doing:Using BAES processes,...

  • Customer Support Engineer

    Found in: Talent UK C2 - 2 weeks ago


    London, United Kingdom Aria Systems Full time

    Position Summary Reporting to the Customer Support Manager, you are responsible for functional, technical and application support of the Aria Billing Cloud platform and the associated third-party integrations. Servicing our clients, business partners, and internal staff, you are responsible for researching and resolving application related issues,...

  • System Specialist

    2 weeks ago


    London, United Kingdom Thrive IT Systems Ltd Full time

    Job Description The z OS Systems Programmer should have technical domain level and specialist skills to ensure that all the engineering services are operated maintained and constantly upgraded as technology advances There can be multiple functions within the job involving multiple products and technologies Including but not limited to programming support...

  • Engineer - Support Engineering (Disposal)

    Found in: JG UK C2 - 4 days ago


    London, United Kingdom BAE Systems Full time

    Job title: Engineer - Support Engineering (Disposal)Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular roleSalary: Negotiable dependant on experience What you'll be doing:Support of Disposal management requirements tailored to the needs of the...

  • Principal Engineer

    Found in: JG UK C2 - 4 days ago


    London, United Kingdom BAE Systems Full time

    Job title: Principal Engineer - Functional Support Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular roleSalary: Competitive What you'll be doing:Collaborating with Engineering Managers to manage recruitment activitiesSupporting the team with...


  • London, United Kingdom Jas Gujral Full time

    IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the...


  • London, United Kingdom NexusJobs Full time

    Job Description IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to...

  • Principal Engineer

    Found in: JG UK C2 - 3 weeks ago


    London, United Kingdom BAE Systems Full time

    Job Title: Principal Engineer (Platform Management Systems - through life support)Location: Barrow-In-Furness or Fass Lane (Clyde). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular roleSalary: Competitive What you'll be doing: Being the point of contact with the customer (MOD...


  • City of London, Greater London, United Kingdom Ambition Full time

    My client, a leading, international Law Firm, are looking for a Finance Systems Manager to join their Finance Systems Function! Your purpose as a Finance Systems Support Manager: Responsible for the overall management and continual improvement of the Finance Systems Support Team. Provide clear structure and direction for the support team in the provision...