Contract Manager

3 weeks ago


Crewe Cheshire, United Kingdom Radius Full time

Contract Manager - Telematics
Location: Radius Campus, Emperor Way, Crewe Business Park, CW1 6BD
Hours: Monday - Friday 08:30am - 17:00pm (No Evenings, Weekends or Bank Holidays)
We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.
The role of Implementation Contract Manageris really important to us. You will be responsible for building and sustaining a first-class relationship with our subcontracting network by managing the day-to-day relationships, Key KPI's and contractual SLA's. The role will cover all our subcontracting network throughout the UK & Ireland.
We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am - 5:00pm (International Travel will be required within the Business needs)
Ownership of the Day to Day relationship with the subcontracting networks
Management of the MSA agreements with each subcontracting network
Act as the escalation point of contact into the subcontracting network from all Radius offices (UK & Ire)
Being responsible for supporting all channels of customer SME, Corporate & Project
You have been responsible for the delivery of improvements in terms of strategy, systems, processes and training
You have 3+ years of real-world professional experience with large-volume implementations.
Have real world experience or working with, managing 3rd party installation companies.
You have a record of success in client-facing deployments (where necessary, managing various stakeholder relationships to get consensus on solutions/projects).
You are willing and able to hold a level 3 police clearance.
You are a self-starter who wants to get things done, can be relied on, and creates an environment where people can excel with the customer front and centre.
A fast-growing organisation that defines itself as being agile and innovative
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.
If you're interested but not sure if you have all the criteria listed... have a chat with us. We also operate an employee assistance programme, supporting health and wellbeing, employee referral programme and a cycle to work scheme.
We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation, or socioeconomic background.


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