Technical Services Engineer

2 weeks ago


Dudley West Midlands, United Kingdom AMS People Limited Full time

THE OPPORTUNITY: Due to continued growth, my client needs a Technical Services Engineer with good electrical competence and understanding, hands-on experience supporting industrial machinery, plant and equipment and strong customer facing skills. You will be a keen engineer who might have done an electrical apprenticeship or similar in a manufacturing / industrial environment and will be looking to spread your wings. The role will include work at the companies site, some UK and some overseas travel to visit customers - please ask for further information. This would suit an advanced Electrical Apprentice, Maintenance / Technical Support Engineer, or FAT / Commissioning Engineer looking for a personal development opportunity who would enjoy a varied role with positive customer interaction and technical challenges, working as part of a customer facing engineering team and independently at times after product training. THE ROLE: The successful candidate will provide technical support to customers from the office / workshop base as well as visiting customers in the UK, Europe and occasionally further afield to undertake factory acceptance testing, installation, commissioning, diagnostic and service work. This will include:

  • Customer technical support by phone, email and video.
  • Off site and on site fault finding / diagnosis, problem solving and service work.
  • Preparation, installation, commissioning and on-going support of equipment and bespoke turn-key projects.
  • Providing responsive advice and training to customers on equipment operation and maintenance (after product training).
CANDIDATE: To apply you will need:
  • A good electro-mechanical electrical background with experience of industrial electrical systems. An interest in PLC controls and control systems technology would be good.
  • Able to work safely and methodically.
  • Solid hands-on technical, problem solving and fault find / repair skills.
  • Ability to read and understanding technical information and drawings.
  • Good communication skills and a professional approach over the phone / email and when working with customers on-site.
  • Installation and commissioning experience in industrial environments.
A current passport and full UK driving license. You will enjoy full product training and a varied and interesting workload interacting with a wide range of customers
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