Contracts Manager, Senior Manager

1 month ago


Norwich Norfolk, United Kingdom Pinnacle Full time

Our Soft FM team is responsible for a wide range of cleaning, grounds maintenance and caretaking services to ensure community assets are well-maintained. You will be responsible for the management of multi-site facility contracts ensuring the highest standards are met and within budget. The role will involve all aspects of people management including recruitment, training, budget management, performance management, health and safety and managing client relations.
You will need to be highly organised with good communication skills and someone who can lead and motivate large teams to deliver high cleaning and facilities standards. The contract is based in Norwich but travel is required to Cambridge. A company electric vehicle is provided. 30pm or 8am to 4pm, Monday to Friday. Due to the nature of this role an enhanced DBS is required.
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Lead the provision of facility management services to the highest standards meeting client requirements and expectations within a multi-site facilities environment
Contract management experience within facilities sector
Demonstrable track record of acquiring, managing and retaining facilities management contracts in a multi-site environment
Full driving licence
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Season Ticket Loans
Sick Pay Schemes
Company Car/Car Allowance
Electric Vehicle Scheme


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