Retail Assistant

4 weeks ago

Erdington West Midlands, United Kingdom Dovetail Recruitment Ltd Full time €22,000

In-Store Sales Advisor Job in Birmingham
Our well-established client based in Birmingham have an exciting opportunity for a Sales Advisor who is looking to start an exciting new career to join their expert team. You will offer customers an excellent experience, with an unrivalled choice of quality products, displayed in inspirational settings. You will be the best in the industry, offering knowledge and expert advice to ensure you always delight customers. The package on offer will incorporate a basic salary, various commission levels dependant on targets achieved and individual and departmental bonuses on targets achieved. You will receive a range of benefits which includes, preferential discounts on products and free onsite parking.
Duties and Responsibilities:

Greet customers who enter the store
Give advice and guidance on product selection to customers through discovery and effectively process and promote instore offers
Assisting shoppers to find the goods and products they are looking for, enhancing sales through add-ons and upselling.
Work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow-ups are carried out, therefore gaining the highest levels of sale conversion
Communicate with customers both face-to-face and digitally
Efficiently and accurately process sales orders
Process cash and card payments
Minimum Skills and Experience Required:

A proven sales/retail background
Able to demonstrate outstanding levels of customer service
Demonstrate professionalism and enthusiasm to deliver a great customer experience
An ability to work under pressure, to clear goals and targets while maximising opportunities
Offer Excellent communication skills with a digital understanding of how to communicate to customers with written, verbal, and virtual means
IT literate with Office 365, Word & Excel
Show initiative to work independently and within a team
Have an outgoing personality
Problem solving ability
Salary and Benefits:

A salary of circa £22,000 per annum, with OTE of £30,000
Pension contribution
Training and learning development
Free parking
Annual leave entitlement
This In-Store Sales Advisor job in Birmingham would suit candidates from a sales and customer background, and who have excellent communication skills.

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