Office Advisor
2 weeks ago
Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Hays are recruiting for an exciting opportunity for a Group Car Scheme Advisor to join our client on an ongoing long-term temporary assignment.
Our client is continually evolving, with ambitions for growth that require our proactive Group Car Schemes team to help meet and support these exciting challenges. This role will play a pivotal part in our success as you will be responsible for the administration of a comprehensive Group Car Scheme.
Till end of the year (possible 12 months rolling contract extension where you will be engaged via Hays)Working environment:
Hybrid working: 2 days in the office - 3 days at home is an option after training (1-3 months) based on a blended approach
Provide a highly professional level of service to each customer by understanding the enquiry (telephone or email); Administering Group Employee Vehicle related operational activities, HR activities such as GSCO processes, salary deductions, Fuel Cards & Driver Licence checking.
Administration of specific GCS projects in addition to daily operational activities.
Responsible for delivering positive weekly & monthly KPI's for Group Car Schemes.
Ensure high accuracy and quality of work whilst identifying potential opportunities for process improvements that enhance our customer service offering.
Proven, relevant experience in a telephone-based sales or customer service role is essential. Additional experience gained in the Automotive or Financial Services industry is desirable.
Well-developed analytical and information gathering experience as well as possessing a good commercial awareness and an entrepreneurial spirit.
Great eye for detail with sound knowledge of all Microsoft Office packages.
Free parking
~35 Days Holiday
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
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