Experienced Front of House Manager

2 months ago


Esher Surrey, United Kingdom Empower Digital Limited Full time

Hours: Full time/Flexible Applicants MUST be available to work evenings and weekends.
Ensure the FOH team delivers first class service to our customers.
Provide training and induction to all new and existing reception staff whilst developing training to suit the needs of the business and HR.
To oversee the presentation of facilities to an exceptionally high standard.
Be from a customer focused background (hospitality preferred) with proven ability to drive standards forward whilst ensuring the management and development of the team through training and coaching.
Be able to develop and deliver customer service and sales training to Front of House staff
Be able to recruit, train, manage and monitor the Front of House team whilst ensuring on-going succession planning.
Must be able to work flexible hours for a 7-day operational business.
Have sound knowledge of Word and Excel
Full training on product knowledge and services will be given.


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