Shop Manager

2 weeks ago


Hull East Yorkshire, United Kingdom Charitynorth Devon Hospice Full time

Are you able to be responsible for the efficient and effective day to day management of a retail outlet?

Can you be responsible for achieving the sales budget, trading company budget and gift aid budget. This will include analysing epos reports and taking necessary steps to maximise the sales in the store?

Are you able to be responsible for sorting, categorising and pricing all donated goods, as defined by Hospice Policy, through the Regional Manager, to include working in the retail distribution centre as and when required?

If the answers are yes, then team Dove House is for you

We are currently seeking a Shop Manager for our Hessle Road store.

Job Summary:

  • Be responsible for the efficient and effective day to day management of a retail outlet.
  • Be the main keyholder for the store, attending emergency call outs as necessary and allowing access to the emergency services, contractors, etc as required. This may involve working outside normal hours.
  • Be responsible for achieving the sales budget, trading company budget and gift aid budget. This will include analysing epos reports and taking necessary steps to maximise the sales in the store.
  • Be responsible for sorting, categorising and pricing all donated goods, as defined by Hospice Policy, through the Regional Manager, to include working in the retail distribution centre as and when required.

Main Responsibilities

  • Be responsible, if required, for the management of any other Dove House Hospice Retail Shop in the absence of any of the Shop Managers, as directed by the Head of Retail/Regional Manager.
  • Be responsible for the security of all shop monies, including petty cash, daily takings and banking’s, as required and directed by the Finance Department.
  • Be responsible for ensuring effective safety and security of the shop premises, including risk assessments, safe systems of work and departmental induction training.
  • Be responsible for the recruitment of, training of and duty rotas for volunteer staff, ensuring adequate staffing in liaison with the Regional Manager, in the relevant shop premises under his/her control.
  • Be responsible for maintaining the shop in a clean and orderly condition, and using analytical reports making the best use of space to maximise income.
  • Be responsible for reporting immediately to the Regional Manager findings of cash, valuables and personal papers amongst goods donated to the Hospice/shop.
  • Be responsible for barcoding all donated and trading stock, as required.
  • Be responsible for all store administration, including, induction training packs, financial documents, gift aid administration and till procedures amongst others.
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