Lead Infrastructure Engineer

2 weeks ago

Southport Merseyside, United Kingdom Home Office Full time €57,000

In this role, you will use your subject matter expertise in Microsoft 365 products and services to improve end user desktop experience and device management capability. Job description As part of a core leadership team of three Lead Infrastructure Engineers, you will oversee programmes and projects whilst working with Technical Architects to translate the architectural designs into operations and support technical architects in operationalising the designs.
You will lead, line manage and direct infrastructure engineer product teams in building, managing, transitioning, supporting and maintaining solutions according to departmental policy and ensure a feedback loop exists with service support to ensure continuous improvement. You are responsible for wider management activities such as workforce planning, budgeting, 1-to-1 line management, technology roadmaps, projects and tasks .
This role is not suitable for part-time working due to the nature of the role requiring candidates to be available for on-call duties on a voluntary basis.
Leading teams and departments in the implementation, administration and support of infrastructure solutions and services
Working to improve DevOps pipelines to be able to visualise workload and sprint opportunities.
Managing planning of system and/or acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance on test planning
Troubleshooting and identifying problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source
After a solution has been integrated, you will evaluate the success of the project, identifying best practices and lessons learned. Managing, coaching and mentoring more junior infrastructure engineers
Like many organisations we need to maintain our services 24/7, therefore, on occasions there may be a requirement to work out of hours, for which you will be paid an additional allowance.
Modern and mobile device management (Windows 11, iOS, Android, MacOS)
Familiarity with Azure virtual desktop
Clear vision on technology roadmaps for Windows 11, iOS, Android and Macs
Providing leadership to the teams responsible for delivery of the service through effective direction and coaching
Managing and delivering complex technologies within time, cost and quality targets.
Different methodologies including Agile, waterfall and continuous integration principles
Building cohesive partnerships with diverse teams across multiple locations and technologies
Advising on future technology changes and innovations and defining best practice for network improvements and information security
Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of all engineering levels in the Home Office. All skills AZ English (sfia-online.The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Testing (TEST) - Level 5
Systems installation and removal (HSIN) Level 3
IT infrastructure (ITOP) Level 4
Incident management (USUP) - Level 3
Organisational facilitation (OFCL) - Level 3
Benefits Alongside your salary of £57,000, Home Office contributes £15,390 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. A highly competitive pension with an average employer contribution of 27%
25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the Kings Birthday.
Flexible working options to enable you to achieve the work life balance that is right for you including; Full time, part-time, flexi time, compressed hours and job sharing.
A hybrid working model 60% of your hours in the office and 40% from home.

Training and development opportunities tailored to your role, including access to technical and professional accreditations.
Access to funded qualifications from AWS and Microsoft.
A recruitment retention allowance reviewed annually.
A culture encouraging inclusion and diversity.
Enhanced parental leave schemes.
Annual performance based bonus and recognition awards.
This link is to a short guide on YouTube to employee benefits:

Why join our Engineering Community in the Home Office?
Dedicated time for personal development and strong coaching/mentoring culture at all levels Engineers love to give back to others
The ability to quickly progress and further yourself in your career with tailored career development plans to improve your capability
Opportunity to learn new programming languages and technologies
One of the largest technical estates within the UK and an opportunity to explore many different projects in a modern, agile digital environment

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