Senior Train Running Controller, York Rail Operating Centre

2 weeks ago

York North Yorkshire, United Kingdom Network Rail Full time

About Network Rail

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to find out more

We're continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click here .

About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone

We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

Brief Description

Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed.

For further information including residency eligibility, please contact your recruiter for more details.
About the role (External)

Key Accountabilities

1. Accountable for the real time delivery of the train service through the leadership of the train running controller teams.

2. Lead the team of duty train running controllers to manage the train service during disruptive events, implementing contingency and service recovery plans where required.

3. Arrange and chair train service strategy and service recovery conferences with customers and stakeholders.

4. Work during both normal train running and disruptive events, to deliver the optimum service that meets the differing needs of the rail industry, passengers and freight customers.

5. Manage through the leadership of the train running controllers the safe and efficient running of trains over the routes infrastructure and of cross route trains in liaison with other train running controllers and route control managers.

6. Where nominated, lead the on-shift management for Network Rail of specific train operator's services, service groups or trains on an "end to end" basis in full liaison with all other relevant Network Rail controls and train operators.

7. Lead the train running controllers in their duties to make pro-active train regulating decisions using control systems and interpreting incoming information to identify potential disruption and initiate early action to minimise train delays, communicating with signallers, interfacing with Network Rail controls and train operators as necessary.

8. Work closely with Senior Incident Controller, Senior Network Delivery Manager, Route Control Manager to manage train service delivery during times of perturbation, being the key liaison with representatives and managers of train operators whose services run on our routes and other control centres routes.

9. Develop and specify during times of disruption, and in conjunction with the train running controllers, emergency timetables, contingency and service recovery plans, initiating and leading discussion with interfacing Network Rail controls and train operator staff regarding resourcing of the plan.

1. Lead discussions with interfacing Network Rail and train operator controls in respect of traffic management during engineering work.

2. Maintain a daily log of all train running information and events, using the available systems in accordance with the relevant company standards and instructions.

3. Lead the VSTP team and duty train running controllers to undertake planning of VSTP train movements to a time horizon of 48 hours.

Maintain train running controller competency and cover this role as required, to the needs of the business at the location at which you are based.

Job Skills, Experience and Qualifications

Essential

• Rules awareness

• Knowledge of passenger and freight operating procedures

• Operational experience within a control environment as a Controller

• Be confident and proficient in chairing and conducting multi participant conferences with customers and stakeholders

• Understanding of the Working Timetable, together with detailed working knowledge of Route timetables.

• Knowledge of Train Operating Companies organisational structure, operational strategy, deployment and routes

• Good geographical knowledge of applicable routes.

• Demonstrable skills in the use of Microsoft Office package and Control specific software e.g. CCF, CENTRIX, TMIS, TRUST, TRUST DA, TOPS, TYRELL and other communications/ pager system.

• Working knowledge of the GSM-R system and its correct use

• Good team working skills and ability to make objective decisions.

• Able to manage conflict, influence others and work under pressure

• Good understanding of commercial business objectives within Network Rail and Train Operating Companies

• Good knowledge and understanding of train service contingency plans, service recovery principles and train regulation policies

Desirable

• Geographical knowledge of adjoining routes

Working knowledge of the Railway Operating Code

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