Account Manager
1 month ago
As the Account Manager you will work closely with clients, suppliers and internal contacts to deliver services to our customers professionally, to specification and on time. You will be responsible for delivering exceptional client service through attention to detail, excellent customer service project management and product delivery. You will develop and maintain a strong relationship with key client stakeholders at all levels and you will propose and deliver all company solutions.
With regard to matters relating to promotional, Item Print and Point of Sale, the Account Manager is required to remain in contact with suppliers and clients and is responsible for taking ownership of the relationship and developing it further. The Account manager is required to negotiate costings and timescales for each job and selecting the most appropriate supplier.
Key Responsibilities
- Provide technical input and advice on print, POS and merchandise projects as required
- Take briefs from the client including full specification details and deadline dates and manage from start to finish
- Suggest alternative options and innovation where possible
- Produce detailed specifications for internal and external clients based on client knowledge
- Brief suppliers on client requirements
- Deliver a high level of customer service
- Monitor projects to ensure they are delivered to specification and on time
- Ensure activity is recorded using the designated company tools
- Maintain a full understanding of the broad range of HH’s services and work closely with the internal departments to provide the client with digital services that compliment their print
- Implement new methods and procedures as required
- Work as a team to help deliver contractual requirements, prepare presentations and complete necessary account admin and reporting
- Ensure invoicing procedures are followed
- Able to attend meetings away from the client site as required
- Press passing when required and often out of normal working hours
- Work with the Account Director to identify new business opportunities
- Agree and manage budgets and P+L’s
- Ensure profit is maximised through analysis of performance
- Deliver services to meet and exceed contracted SLA’s
- Manage and monitor objectives to meet key business drivers
- Ensure compliance with Regulatory and Company policies
- Measure customer satisfaction and take appropriate action
Knowledge, Skills + Experience
- Numerate with a strong commercial understanding
- Ability to manage multiple projects simultaneously
- Good understanding of Retail POS 2D + 3D
- Strong time management and prioritisation skills
- Able to work under pressure and to tight deadlines, with a good sense of humour
- Has a high level of technical print knowledge with detailed understanding of different techniques
- Experienced and confident with press passing
- Is professional, courteous and calm under pressure
- Has a project management mind-set
- Process driven, with an eye to sales and business development
- Approachable and confident to offer advice in meetings
- Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations
- Knowledge of Microsoft office and Google Apps is preferred but not essential
- Experience in troubleshooting unexpected project issues and implementing preventative measures is preferred
- Experience in a client facing role is essential
- Experience in liaising directly with clients and advising on campaign print/digital solutions is preferred
- POS conceptual experience is required
- Account management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators)
- Previous experience working in print/ print management/ print buying/ marketing print procurement essential
-
IT Account Manager
4 weeks ago
Reading, Berkshire, United Kingdom Aztrum Full timeIT Account Manager Up to 35,000 + OTE A leading MSP/VAR is looking to recruit two exceptional Account Managers into their team. The successful Account Managers will currently be working for an IT Reseller or Managed Service Provider, selling IT products and services. As an Account Manager, you will be responsible for developing new business...
-
Accounts Manager
2 months ago
Reading, Berkshire, United Kingdom Pro Talent Full timeAccounts Manager ProTalent are currently working with a successful, modern and fast-growing Top-50 accountancy practice in Newbury to recruit a new Accounts Manager . The firm: Well known and well-respected Top-50 accountancy firm Offer a broad range of accounting and business advisory services Forward thinking and embrace technology ...
-
Manager-Account Manager
6 days ago
Reading, Berkshire, United Kingdom Step Ahead Recruitment Ltd Full time €80,000Key Account Manager – Enterprise Accounts -– Up to £80k basic plus comms – Hybrid working - SAAS/UCAAS/CCAAS A Berkshire based global technology company have an opening for an Account Manager with significant experience with Enterprise accounts to join them. You will be the single point of contact for all customer enquiries across key accounts and...
-
Manager-Account Manager
6 days ago
Reading, Berkshire, United Kingdom Step Ahead Recruitment Ltd Full time €80,000Key Account Manager – Enterprise Accounts -– Up to £80k basic plus comms – Hybrid working - SAAS/UCAAS/CCAAS A Berkshire based global technology company have an opening for an Account Manager with significant experience with Enterprise accounts to join them. You will be the single point of contact for all customer enquiries across key accounts and...
-
Manager-Account Manager
2 months ago
Reading, Berkshire, United Kingdom Aztrum Full timeAccount Manager Are you passionate about driving sustainability initiatives while excelling in a dynamic, client-focused environment? Our client is seeking a dedicated and results-driven Account Manager to join their growing team. The successful Account Manager will join a specialist at the forefront of the global sustainability movement, providing...
-
Accounting Manager
4 weeks ago
Reading, Berkshire, United Kingdom Global Accounting Network Full timeGlobal Accounting Network are currently partnering with a market leading, listed business to hire an Accounting Manager into a newly created role. You will be owning the accounts for multiple entities up to trial balance, alongside managing a small team. With ongoing projects happening across the division, there will be plenty of opportunities to progress...
-
Accounting Manager
3 weeks ago
Reading, Berkshire, United Kingdom Global Accounting Network Full timeGlobal Accounting Network are currently partnering with a market leading, listed business to hire an Accounting Manager into a newly created role. You will be owning the accounts for multiple entities up to trial balance, alongside managing a small team. With ongoing projects happening across the division, there will be plenty of opportunities to progress...
-
Accounting Manager
2 weeks ago
Reading, Berkshire, United Kingdom Global Accounting Network Full timeGlobal Accounting Network are currently partnering with a market leading, listed business to hire an Accounting Manager into a newly created role. You will be owning the accounts for multiple entities up to trial balance, alongside managing a small team. With ongoing projects happening across the division, there will be plenty of opportunities to progress...
-
Accounting Manager
3 weeks ago
Reading, Berkshire, United Kingdom Global Accounting Network Full timeGlobal Accounting Network are currently partnering with a market leading, listed business to hire an Accounting Manager into a newly created role. You will be owning the accounts for multiple entities up to trial balance, alongside managing a small team. With ongoing projects happening across the division, there will be plenty of opportunities to progress...
-
Manager-Account Manager
3 weeks ago
Reading, Berkshire, United Kingdom Pertemps Newcastle Full time €25,000 - €33,000Apprenticeship Account Manager £Annual bonus £5,000 OTE South East London and Home Counties, travel required. We are thrilled to be recruiting for a well-established training provider with over 25 years of experience. They are looking for an established Account Manager to join their team to identify and secure Apprenticeship Training contracts with levy...
-
Manager-Account Manager
1 month ago
Reading, Berkshire, United Kingdom Pertemps Newcastle Full time €25,000 - €33,000Apprenticeship Account Manager £Annual bonus £5,000 OTE South East London and Home Counties, travel required. We are thrilled to be recruiting for a well-established training provider with over 25 years of experience. They are looking for an established Account Manager to join their team to identify and secure Apprenticeship Training contracts with levy...
-
Manager-Account Manager
2 weeks ago
Reading, Berkshire, United Kingdom HealthHarmonie Full timeWe are looking for a passionate and solution-oriented account manager to be responsible for multiple client accounts. The account manager's responsibilities include maintaining an in-depth understanding of our business and offerings, formulating and executing strategic plans to foster account growth, nurturing and fortifying client relationships, identifying...
-
Manager-Account Manager
2 weeks ago
Reading, Berkshire, United Kingdom HealthHarmonie Full timeWe are looking for a passionate and solution-oriented account manager to be responsible for multiple client accounts. The account manager's responsibilities include maintaining an in-depth understanding of our business and offerings, formulating and executing strategic plans to foster account growth, nurturing and fortifying client relationships, identifying...
-
Manager-Account Manager
2 weeks ago
Reading, Berkshire, United Kingdom HealthHarmonie Full timeMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. We are looking for a passionate and solution-oriented account manager to be responsible for multiple client accounts. The account manager's responsibilities include maintaining an in-depth understanding of our business and offerings,...
-
Finance Assistant
1 week ago
Reading, United Kingdom Hays Account & Finance Full timeJoin A Dynamic Finance Team in Reading!??A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Position: Finance Associate (Hybrid Role) ??(Reading/Newbury/WFH)Location: Reading, UK ??Job Type: Full-time, Hybrid Working ModelAbout Us:We are a vibrant and growing company in Reading,...
-
Manager-Account Manager
1 month ago
Reading, Berkshire, United Kingdom HH Global Full timeAs the Account Manager you will work closely with clients, suppliers and internal contacts to deliver services to our customers professionally, to specification and on time. You will be responsible for delivering exceptional client service through attention to detail, excellent customer service project management and product delivery. With regard to matters...
-
Account Managers/Senior Account Manager
2 weeks ago
Reading, Berkshire, United Kingdom Aztrum Full timeSenior Account Manager Hybrid Are you a Senior Account Manager that consistently wins new business, with a proven track record of hitting KPIs? Continuously refresh your knowledge of multiple vendor products and services Achieve sale targets
-
Account Managers/Senior Account Manager
1 week ago
Reading, Berkshire, United Kingdom Aztrum Full timeSenior Account Manager Hybrid Are you a Senior Account Manager that consistently wins new business, with a proven track record of hitting KPIs? Continuously refresh your knowledge of multiple vendor products and services Achieve sale targets
-
Account Manager
2 months ago
Reading, Berkshire, United Kingdom CXC Global Full timeJOB TITLE: Account Manager SALARY: £30K - £35K + Quarterly Bonus BENEFITS: Sales bonus scheme Loyalty bonus scheme Pension - auto enrolment 28 days holiday (inclusive of Bank Holidays) Perk Box Birthday Gift HOURS: Monday to Friday 7am to 5pm CXC are working alongside one of the largest and fastest growing independent plant and tool hire companies...
-
Finance Assistant
5 days ago
Reading, United Kingdom Hays Account & Finance Full timeJoin A Dynamic Finance Team in Reading??Position: Finance Associate (Hybrid Role) ??(Reading/Newbury/WFH)Location: Reading, UK ??Job Type:Full-time, Hybrid Working ModelAbout Us:We are a vibrant and growing company in Reading, seeking an enthusiastic Finance Associate to join our busy and friendly team. Our ideal candidate is someone who thrives in a...
