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Field Service Technician

4 weeks ago

Romford Greater London, United Kingdom Kenton Black Full time

Job Title: Service Technician Location: Field-based in Romford, England Type: Permanent, Full-time, 37.5 hours per week We are seeking a motivated and experienced Service Technician to join our clients team. As a leading water technologies company, we are at the forefront of ecological transformation, making a positive impact on the planet. This is a fantastic opportunity for a skilled Service Engineer or someone aspiring to become one, to take the next step in their career with a successful and rapidly growing global company. Key Benefits:

  • Competitive salary (26-28K)
  • 25 days annual leave (plus your birthday off)
  • Company vehicle + Fuel card
  • Comprehensive pension scheme
  • Structured progression opportunities
  • Flexible benefits
Responsibilities: As a Service Technician, you will play a pivotal role in completing water hygiene service visits and tasks such as temperature monitoring, water sampling, shower C+Ds, TMV servicing, cold water storage tank clean & disinfecting, and cooling tower clean & disinfecting. Your responsibilities will include:
  • Ensuring client sites receive appropriate water hygiene services and comply with industry-specific and Health & Safety legislation.
  • Communicating with customers to ensure satisfaction and promptly reporting any issues.
  • Developing and maintaining relationships with key clients and colleagues.
  • Completing field documentation and reports using ZetaSafe, Word, and Excel, ensuring timely circulation.
  • Making proactive recommendations for system improvements.
  • Maintaining an inventory of tools and spares for water hygiene works.
  • Ensuring personal and others' safety, complying with legislation and reporting incidents.
  • Achieving set KPIs and targets.
  • Updating water industry knowledge and carrying out Legionella and TVC sampling.
  • Conducting general water hygiene temperature monitoring, shower clean and descales, and cold water storage tank inspections.
  • Assisting with cooling tower cleans and disinfections.
  • Liaising with the Water Hygiene Supervisor on technical issues.
General Requirements:
  • Good basic IT knowledge, experience with emails, and proficiency in Google apps.
  • At least two years of experience in Legionella control services (desirable)
  • Ability to work independently or as part of a team.
  • Full UK driving licence (essential)
  • Excellent communication, punctuality, and presentation skills.
  • Willingness to learn and develop.
  • Excellent time management and multitasking abilities.
  • Legionella Awareness training and working knowledge of ACoP L8 and HSG274 (desirable).
  • Knowledge in TMV Servicing (desirable).
  • Experience in using Zeta mobile or equivalent program (desirable).
  • Experience in assisting with cooling tower clean and disinfections (desirable)

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