The Floorbrite Group | Cleaning Supervisor | salford

4 weeks ago


Salford Greater Manchester, United Kingdom The Floorbrite Group Full time €13
We are recruiting for a Cleaning Supervisor at The Lowry, Salford, M50 3AZ
Shift Hours:
Wednesday to Sunday 7 hrs per shift
Wed, Thurs, Fri, Sat 2.00pm - 9.00pm
Sunday 10.00am - 5.00pm
Cleaning Supervisor experience needed
Pay Rate:
£13.00 per hour
Duties and Responsibilities
To ensure that the specification is fully implemented and adhered to.
To ensure that a consistently high standard of service is delivered in accordance with the work schedule.
To undertake regular client contact, build relationships and ensure satisfaction with the service delivery.
To ensure all cleaning operatives are complying with customer service
To ensure all customer queries and complaints are dealt with in a timely and effective manner and that the client is kept fully informed of what action has/is being taken
To help train and develop Cleaning Operatives
To monitor Cleaning Operatives to ensure high standards are delivered and maintained
To keep the Area Manager fully informed at all times
To help retain good staff
To ensure signing in procedures are strictly adhered to
To communicate Company and Site information to Cleaning Operatives
To ensure that the Company Health and Safety Policy is properly implemented and adhered to in addition to specific client requirements
To liaise with Area Manager on key operational issues
To liaise with Area Manager on short fall of hours
To liaise with Area Manager over equipment and machinery requirements
To control supplies and material requirements
Key Skills and Desirables
Previous experience as supervisor/manager in the cleaning industry
Commitment to delivery of excellent customer service
Be results orientated
Able to communicate in a clear and concise manner
Possess strong interpersonal skills
Be self-motivated and able to motivate staff
Possess good organisational skills
Personal presentation to a high standard at all times
Basic numerical capability
Capable of implementing actions to resolve simple problems
Capable of identifying and implementing quality improvements
Ability to build relationships
Benefits:
Uniform providedTrainingEmployee Assistance Programme (EAP)Nest Pension (optional)Brite Star Awards and recognition for the employeesReferral Scheme
Dont delay: APPLY NOW for immediate start
About Us
The Floorbrite Group is one of the leading commercial cleaning and facilities service providers in the UK, providing daily, industrial and window cleaning services to all sectors of industry. Our services are already being used by hundreds of companies throughout the UK.
With over 50 years experience in the industry and still a family run business. The next generation of Floorbrite will ensure that we still treat our customers with the same care and attention as when we first began in 1972.
The Floorbrite Group is committed to creating a work environment that is diverse and is proud to be an equal opportunity employer.

JBRP1_UKTJ


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