Assistant Manager Human Resources

2 weeks ago

Southampton, United Kingdom AVASK Full time
Job Description

This role provides key support assisting in the management of the HR team. Acting as first point of contact for a range of day-to-day HR queries from internal and external customers, providing advice and guidance on HR processes, procedures and ER across the Group.

You should have previous HR experience within a busy office environment and be able to create and deliver training and provide management coaching.

Responsibilities:

Human Resources

• Act as first response for supporting and coaching managers - this includes ensuring all policies are applied consistently and that all HR

queries are dealt with promptly and reliably.

• Report on HR trends and performance and take on feedback from around the business maintaining supportive relationships with all

Departments.

• Lead Employee Relations such as capability investigations, mediations, grievances and disciplinaries.

• Establish and maintain positive and professional relationships with your key stakeholders, internally and externally.

• Support the Recruitment function of the business, and retaining talent.

• Provide ongoing HR support to the Group offices.

• Proactively collaborate with Group Senior HR Advisor on ongoing projects, and strategic improvement

• Identify opportunities and solutions for improvement of processes.

Learning and Development

• Creation of eLearning courses to aid learning in different departments across the Group.

• Delivery of training at varying levels from junior to senior level.

• Ownership of the competency matrix, keeping this updated as job descriptions change, and new ones are added.

• Gather feedback and data from learning carried out across the business and identify needs for future training planning, based on these metrics.

• Support in encouraging eLearning to be completed and play an active part in promoting eLearning to support career goals etc.

Essential knowledge, skills and experience:

• CIPD level 5

• Good attention to detail.

• Excellent communication skills.

• Self-starter with excellent time management, multi-tasking and organisational skills.

• Strong work ethic and sense of integrity, trustworthiness and ability to maintain a high level of confidentiality.

• Ability to learn and adapt quickly.

• Personable and strong relationship builder.

• Strong mediation skills.

• Commercial awareness.

• Independent work ethic.

Must have the Right to Work

Contact Michelle at michelle.horton@matrixrecruithr.com for more information

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