Quality Control Supervisor
2 weeks ago
Location
Hi-Force Limited - Daventry, United Kingdom
Summary of Role
We are seeking a Quality Control Supervisor to join our team at our Daventry head office in the UK. Reporting to the Design & Technical Manager, you will take charge of the inspection department and will introduce essential improvements where required to establish consistent quality inspections for machined components. Your duties will include maintaining dimensional precision and process control throughout manufacturing, while also driving productivity and efficiency enhancements within the department.
Key Responsibilities- Manage / Supervise personnel within a busy Inspection Department
- Manage the department tooling, calibration, inspection, and goods-in registers and identify equipment requirements to ensure the availability of the correct equipment
- Maintain and own the product quarantine and internal issue log processes
- Ensure the Inspection and Manufacturing departments work well together as a team, sorting out issues, requirements and improvements collaboratively
- Liaise with external suppliers, process supplier change requests and present change proposals to Technical
- Provide a monthly report on manufacturing quality performance metrics (concessions, inspection register, goods-in register, warranty data)
- Create and formalise standard inspection processes within the Inspection and Manufacturing departments
- Monitor and report on key manufacturing quality performance metrics and KPIs for both the component manufacturing facility and inspection department
- Provide quality performance data and trends to suppliers and the Operational management team
- Assist with the day-to-day inspection operations:
- Ensuring first-off machined components, finished components and components requiring external processes are manufactured to the correct tolerances and comply with the manufacturing drawings
- Liaise with the Technical department to ensure that all drawing revisions are current and any design changes which affect the manufacture of components are clearly communicated
- Complete patrol inspection to confirm documentation is correctly completed and operator checks are recorded
- Liaising with the operations department to ensure external treatments are correctly dispatched and inspected upon return
- Communicate dimensional / manufacturing issues through the concessions system
- Fully comply with and be able to cover ISO systems and procedures
- Support and assist with any warranty claims as the Hi-Force Quality lead
- Ensure compliance with Company rules and all Health, Safety, Quality and Environmental requirements
- Must have experience in supervising and working within a busy inspection department and managing a team
- Extensive knowledge of measuring equipment (coordinate measuring machines (CMM), portable measuring arms, optical measurement systems, micrometers, bore gauges, etc.) is essential
- Can demonstrate the ability to successfully work as a team and across teams whilst building effective and strong working relationships with manufacturing and other functions
- Understanding manufacturing processes and being able to read and fully understand manufacturing drawings is essential
- Creating and formalising standard inspection processes is essential
- ISO9001 (2015) proficiency is advantageous
- Proficient with Microsoft Office tools and ERP systems
- Excellent communications skills and ability to work on multiple projects simultaneously
- High level of attention to detail and able to stand firm in the face of quality issues to protect the business
- Analytical, investigative and problem-solving abilities with the ability to make a decision and justify that decision with facts and logic
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