Relocation Consultant

3 weeks ago

London, United Kingdom Alchemy Global Talent Solutions Ltd. Full time

We have a new position available for a Senior Relocation Consultant to join a leading relocation service provider.
We're seeking an experienced DSP Relocation professional with strong Tenancy & Lettings experience to handle Relocation services for clients, acting as the main point of coordination for UK Destination Services.
Relocation DSP service delivery
People & Performance Management
Compliance & Quality
Responsibilities of the Senior RelocationConsultant include:
Supporting the Relocation Manager as required, acting as an escalation point for services issues and assigning new cases to other team members
Serving as the main point of coordination for Relocation services managing VIP cases
Understanding client specific Relocation policies and service requirements
Training and mentoring of other team members as required
Oversee and manage Relocation activities including; home search, property services including tenancy management, lease negotiation, lettings, cleaners inventory clerks, landlords agents, and dilapidations negotiation.
Ensure all services are provided and managed in compliance with company Anti-Bribery & Corruption policy
Arrange property Check-in/out with Inventory clerk and landlords agent
Develop, maintain and build a working relationship with transferring (relocating) employee and client HR
Carry out the pre-assignment briefing and client relocation policy review as required
Provide continued advice and support to both clients and relocating employees
3 years + experience working as a Relocation Consultant for a RMC
~ Experience in Relocation, Destination Services and/or UK Property sector
~ Staff mentoring and training experience
~ Bilingual skills are an advantage but not essential
~ Hybrid working structure available

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