Temporary Collections Officer

1 month ago


United Kingdom Spinwell Full time €26

Role: Recovery Officer REF 18424
Contract Length:3 - 6 months
Location: Hybrid/Benfleet- 1 day per week in office
45 per hour
Spinwell is recruiting for a Recovery Officer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE RECOVERY OFFICER
To assist with the administration of systems reports and a wide range of recovery methods, including reminders, Final notices, Summonses, 14 day notices, enforcement, charging orders, and insolvency.
Assessing customers income/expenditure, make special payment arrangements at all stages of recovery, reviewing and monitoring as necessary. Responding to enquiries by letter, email, and in person, as required with a preference to digital communications where available.
Instigating and reviewing Attachment of Earning Orders and deductions from Income Support, Job Seekers Allowance, Earnings Support Allowance or Universal Credit, ensuring payments are received and allocated correctly.
Through ongoing training, maintain a detailed knowledge of procedures, legislation and case-law, relating to the recovery and enforcement of debts.
Checking and actioning monthly reports at various stages of recovery to maximise collections.
SKILLS/EXPERIENCE OF THE RECOVERY OFFICER
Have experience and knowledge of Council Tax or Business Rates
Have experience of Microsoft Office and a revenues system, ideally but not limited to Civica Open Revenues
If you are a Recovery Officer, apply now or send your CV to Spinwell
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us



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