Business Director
2 weeks ago
London, hybrid
This position sits in our Creative & Marketing team based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing and creative production techniques like augmented reality, games, creative automation, generative AI and virtual production. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, Smart and Snapchat.
JOB PURPOSE
The Creative Tech Business Director is at the forefront of bringing together our data, technology, creative content, and paid media teams to drive innovation and solve complex business problems for our clients. This role is pivotal in leading the team towards excellence, managing escalations, delivering outstanding results across multiple projects, and identifying new business opportunities in the creative tech space.
KEY RESPONSIBILITIES
- Lead and develop the Creative Tech team, fostering innovation and high performance.
- Initiate training programs to upskill the talent in the team.
- Collaborate with department leads to optimize team configurations for quality and revenue.
- Serve as the final escalation point for clients and HR issues.
- Oversee recruitment and manage resources alongside the Client Planning Director.
- Promote a culture of excellence, collaboration, and innovation
- Champion the creation of pioneering work in creative technology, staying ahead of industry trends and ensuring the delivery of high-quality projects
- Drive the strategy for integrating emerging technologies and creative solutions with client teams
- Strengthen long-term relationships with key clients, ensuring their business needs are met.
- Manage client escalations to maintain satisfaction and project success.
- Oversee client projects and support long-term client strategy to guarantee excellence and innovation.
- Oversee projects to ensure we’re delivering profitable results and accurate costs.
- Drive growth & business development for the creative tech team. Identifying and developing new business opportunities across the business globally, creating appropriate materials and case studies to help our creative tech offering.
- Stay updated on industry trends to uncover new revenue avenues.
- Lead pitches and foster cross-functional collaboration to enhance client strategies with technology solutions, ultimately driving tech growth.
- Advocate for the team’s vision, promoting understanding and cross-sales opportunities.
WHAT WE ARE LOOKING FOR
- Proven dynamic leadership in creative tech within an integrated agency, with a strong track record in technology-focused roles.
- Expertise in leveraging emerging technologies in a commercial setting.
- Exceptional skills in team management and leadership, capable of guiding cross-functional teams.
- Strong strategic, commercial, and financial insight to foster growth and innovation.
- Excellent client relationship management capabilities, adept at handling complex projects and escalations.
- Proficiency in fostering a collaborative culture and nurturing talent.
- Effective at cross-functional collaboration, with excellent communication, problem-solving, and organisational skills.
- Excellent presentation skills
- Ability to react quickly within a fast-paced environment and to remain focused under pressure and work under tight deadlines
WE OFFER
- A flexible, hybrid working policy
- The choice of medical healthcare providers (Bupa or Medicash)
- 25 days holiday plus bank holidays and your birthday off each year
- Company pension scheme
- Ride to work scheme
- Enhanced family-friendly policies
- Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT.
- A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annualDEPT Cares Month in which employees come together and donate their skills to support local charities.
WHO ARE WE?
We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client’s problems, no matter where you are in the world.
DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
DIVERSITY, EQUITY & INCLUSION
At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Be part of our digital futureWe may be spread across the world, but we all work together as one team. Inspiring each other, collaborating, innovating, and creating together.
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