Customer Team Leader

3 days ago

Cambridgeshire, United Kingdom Co-op Full time

Closing date: 11-12-2024 Customer Team Leader Location: Station Road, Histon, CB24 9LQ Pay: £13.32 per hour Contract: 22 hours per week + regular overtime, permanent, part time Working pattern: 3 to 4 varied shifts over 7 days including afternoons, late evenings 10pm and weekends, to be discussed at interview.

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you’ll do
  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 
  • 24/7 employee assistance service
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace 
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

  • Customer Team Leader

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom CO-OP Full time

    Closing date: 11-12-2024 Customer Team Leader Location: Station Road, Histon, CB24 9LQ Pay: £13.32 per hour Contract: 22 hours per week + regular overtime, permanent, part time Working pattern: 3 to 4 varied shifts over 7 days including afternoons, late evenings 10pm and weekends, to be discussed at interview. Full, paid training provided ...

  • Customer Team Leader

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom CO-OP Full time

    Closing date: 11-12-2024 Customer Team Leader Location: Station Road, Histon, CB24 9LQ Pay: £13.32 per hour Contract: 22 hours per week + regular overtime, permanent, part time Working pattern: 3 to 4 varied shifts over 7 days including afternoons, late evenings 10pm and weekends, to be discussed at interview. Full, paid training provided ...

  • Customer Care Team Leader

    1 month ago

    St Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job Title: German Customer Service Team Leader Location: 4 days Home Based / 1 day Office location St Neots, Cambridgeshire. Successful International company are looking forGermanspeaking Customer Service Team Leader. Fluent German Customer Service Team Leader is required to deliver the highest levels of service excellence and positively contribute to...

  • Customer Team Leader

    3 days ago

    Kings Hedges, Cambridgeshire, United Kingdom Co-op Full time

    Closing date: 11-12-2024Customer Team Leader   Location: Station Road, Histon, CB24 9LQ Pay: £13.32 per hour Contract: 22 hours per week + regular overtime, permanent, part time Working pattern: 3 to 4 varied shifts over 7 days including afternoons, late evenings 10pm and weekends, to be discussed at interview. Is this the next step in your career Find...

  • Team Leader

    1 month ago

    Wisbech, Cambridgeshire, United Kingdom Challenge-TRG Recruitment Full time €13

    Are you an effective communicator, a great strong leader? If so, Challenge-trg Recruitment are currently offering a great opportunity for you to join the production team as a full time Team Leader in Wisbech, PE13 2RN. Your pay rate as a full time Team Leader will be between £12.90 per hour during training and £13.90 per hour when you are fully trained....

  • Team Leader

    1 month ago

    Wisbech, Cambridgeshire, United Kingdom Challenge-TRG Recruitment Full time €13

    Are you an effective communicator, a great strong leader? If so, Challenge-trg Recruitment are currently offering a great opportunity for you to join the production team as a full time Team Leader in Wisbech, PE13 2RN. Your pay rate as a full time Team Leader will be between £12.90 per hour during training and £13.90 per hour when you are fully trained....

  • Customer Care Team Leader German Speaking

    1 month ago

    St Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job Title: Customer Care Team Leader German Speaker Location: 4 days Home Based / 1 day Office location St Neots, Cambridgeshire. Successful International company are looking for Customer Care Team Leader German Speaker . Fluent German Customer Service Team Leader is required to deliver the highest levels of service excellence and positively...

  • Team Leader

    6 months ago

    Cambridgeshire, United Kingdom Aurora Meldreth Manor School Full time

    **Job Title**:Team Leader - Meldreth Manor Children’s Home **Essential Criteria**: Level 3 Diploma in Residential Childcare **Location**: Meldreth, Nr. Royston - Cambridgeshire / Hertfordshire **Contract Type**: Permanent **Hours**: Full-time - 40 hours per week - Shifts **Aurora Meldreth Manor** We are currently looking for **Team Leader **in...

  • Taskmaster | Team Leader | huntingdonshire

    1 week ago

    Huntingdonshire, Cambridgeshire, United Kingdom Taskmaster Full time €15

    Team Leader Upwood Taskmaster are currently looking to recruit a Team Leader to join the expanding team of our client based within Upwood. Working hours: Monday to Friday: 14:00 22:00 Salary: First month £15.24 per hour, second and third month £15.79, once perm £16.30 per hour. JOB PURPOSE / SUMMARY Responsible for the operation of a section. ...

  • RF Team Leader

    2 weeks ago

    Milton, Cambridgeshire, United Kingdom Integrity Full time

    RF Team Leader: Due to continued growth this highly successful communications company is seeking an RF Team Leader who will be responsible for the management of the RF Development team. You will also contribute as an RF Design Engineer designing baseband circuitry for a range of high performance wireless communications products. Essential requirements for...

  • RF Team Leader

    1 month ago

    Milton, Cambridgeshire, United Kingdom CV-Library Full time

    RF Team Leader: Due to continued growth this highly successful communications company is seeking an RF Team Leader who will be responsible for the management of the RF Development team. You will also contribute as an RF Design Engineer designing baseband circuitry for a range of high performance wireless communications products. Essential requirements for...

  • RF Team Leader

    3 weeks ago

    Milton, Cambridgeshire, United Kingdom Integrity Full time

    RF Team Leader:Due to continued growth this highly successful communications company is seeking an RF Team Leader who will be responsible for the management of the RF Development team. You will also contribute as an RF Design Engineer designing baseband circuitry for a range of high performance wireless communications products.Essential requirements for this...

  • Payroll Team Leader

    2 weeks ago

    Milton, Cambridgeshire, United Kingdom Portfolio Payroll Limited Full time

    PAYROLL TEAM LEADER - BASED IN CAMBRIDGE (HYBRID) - 6-9 MONTH CONTRACT - £18.00-£25.00 PER HOUR Our client, a large, well known employer in central Cambridge are looking to recruit an experience Payroll Team Leader / Supervisor on a temporary basis for a period of 6-9 months. This role offers hybrid working with 2 days in the office and 3 days working...

  • Payroll Team Leader

    1 month ago

    Milton, Cambridgeshire, United Kingdom CV-Library Full time

    PAYROLL TEAM LEADER - BASED IN CAMBRIDGE (HYBRID) - 6-9 MONTH CONTRACT - £18.00-£25.00 PER HOUR Our client, a large, well known employer in central Cambridge are looking to recruit an experience Payroll Team Leader / Supervisor on a temporary basis for a period of 6-9 months. This role offers hybrid working with 2 days in the office and 3 days...

  • Payroll Team Leader

    1 month ago

    Milton, Cambridgeshire, United Kingdom CV-Library Full time

    PAYROLL TEAM LEADER - BASED IN CAMBRIDGE (HYBRID) - 6-9 MONTH CONTRACT - £18.00-£25.00 PER HOUR Our client, a large, well known employer in central Cambridge are looking to recruit an experience Payroll Team Leader / Supervisor on a temporary basis for a period of 6-9 months. This role offers hybrid working with 2 days in the office and 3 days...

  • Maintenance Team Leader

    1 month ago

    Milton, Cambridgeshire, United Kingdom Shorterm Group Full time

    Maintenance Team Leader - Depot OperationsJob Title: Maintenance Team Leader - Depot OperationsJob Summary:We are seeking an experienced Maintenance Team Leader to join our team at Shorterm Group. As a key member of our depot operations team, you will be responsible for the management of our warm storage team, ensuring that all customer requests are met and...

  • Maintenance Team Leader

    2 months ago

    Milton, Cambridgeshire, United Kingdom CV-Library Full time

    Job Title: Maintenance Team Leader Pay rate: £28.00 per hour Umbrella Job Location: Cambridge Shifts: Monday to Friday, 07:00-15:30 Days or Monday to Thursday 18.00 - 04.30am Nights Duration: Up to 6 months Start Dates: ASAP Industries Considered: We welcome applicants from Rolling Stock, Aviation, Plant, Automotive, HGV, PCV, Marine, Armed Forces...

  • Taskmaster | Production Team Leader | huntingdonshire

    5 days ago

    Huntingdonshire, Cambridgeshire, United Kingdom Taskmaster Full time €15

    Production Team Leader Taskmaster are currently looking to recruit a Production Team Leader to join the expanding team of our client based within Upwood. Working hours: Monday to Friday: 14:00 22:00 Salary: First month £15.24 per hour, second and third month £15.79, once perm £16.30 per hour. JOB PURPOSE / SUMMARY Responsible for the operation of a...

  • Taskmaster | Manufacturing Team Leader | huntingdonshire

    5 days ago

    Huntingdonshire, Cambridgeshire, United Kingdom Taskmaster Full time €15

    Manufacturing Team Leader Taskmaster are currently looking to recruit a Manufacturing Team Leader to join the expanding team of our client based within Upwood. Working hours: Monday to Friday: 14:00 22:00 Salary: First month £15.24 per hour, second and third month £15.79, once perm £16.30 per hour. JOB PURPOSE / SUMMARY Responsible for the...

  • Customer Support Team Lead

    4 weeks ago

    Cambridgeshire and Peterborough, United Kingdom AB Agri Ltd Full time

    Job Title: Customer Support Team LeaderLocation: UKContract type and shift: Permanent – Hybrid role, minimum of two days a week in the office.About the Role:The Customer Support Team Leader will oversee the daily operations of a team of 6-8 Customer Support Co-ordinators, ensuring that all customer interactions are handled smoothly and efficiently.Key...