Construction Co-ordinator

4 weeks ago


Lancaster Lancashire, United Kingdom Axon Moore Full time €30,000 - €35,000

Transport Co-ordinator
Carnforth Head Office
Terms: Full time - 08:00 - 17:00 (Monday to Friday)
Reports To: Transport Manager
Axon Moore is extremely excited to be representing a global market leader, looking for their next sales superstars.

Our client boasts a list of high-end clients from major high-end retailers to celebrities and everything in between.

Since its establishment in 1975, our client has built a reputation for quality, expertise, and service, driven by a passion for design. Heart & Soul: Passionate about helping customers realise their design aspirations.
Quality: Focus on continuous improvement and innovation.
The Transport Assistant ensures products are compliant with global regulations and sourced responsibly. Key responsibilities include organising, planning, and managing transport operations, ensuring efficient delivery routes, and maintaining strong relationships with stakeholders. Additionally, the Transport Assistant supports customer service, handles dispatch issues, and oversees general office administration.

Transport Operations:

Process picking lists and issue them to the warehouse using OGL system.
Plan delivery routes using cost-effective methods, utilising our own fleet.
Reschedule held orders and coordinate with the warehouse for dispatch.
Maintain daily planning sheets and track transport supplier rebates.
Book transport services with in-house vehicles or third-party providers.
Liaise with customers for pre-delivery checks and post-delivery services.
Manage relationships with transport partners in key regions like Ireland, Denmark, New Zealand, and Portugal.
Monitor legal compliance around transport operations (training provided).

Handle the return process in line with company policies.
Collect payments for ad-hoc orders, e.g., Assist drivers with collections, deliveries, and showroom inquiries.
Administration & Compliance:

Ensure adherence to site Health & Safety procedures and local government guidelines.
Manage general office administration tasks.

Key Performance Indicators (KPIs):

Transport profit margins within set tolerance levels.
Efficient management of transport operations and cost control.
Effective relationship management with transport companies.
Transport costs versus budget.
On-time, in-full delivery rates.
Key account management and fostering repeat business.
The ideal candidate should have strong communication and customer service skills, with the ability to build rapport and strengthen the brand’s reputation. Proficiency in IT (Outlook, Excel, Word, Email management).
Strong telephone communication skills.
High level of accuracy in administration.
Ability to handle difficult news with empathy and professionalism.



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