Telemarketing Specialist

Telemarketing Specialist Fulltime Very Competitive Salary + OTE Harrogate HG1 The role We are looking for a candidate who is willing to learn, flexible, self-motivated, driven and delivers excellent customer service. We are open minded and look for someone with a vibrant personality, tenacity and someone who has experience in sales/customer service on the phones or face to face. The team is small and friendly – this will be a great way to enhance your professional career Aim of the role To contact new prospects via outbound and inbounds calls to obtain quotations and will focus specifically on Commercial insurance. Responsibilities

• Identify areas for improvement and provide potential solutions to the company and reduce costs.
• Delivering good outcomes for customers and putting the customer’s interests first.
• Ensure the customer understands what we sell and support the customer in anyway you can.
• Lead generation - Prospecting clients via inbound and outbound calls.
• Searching for local business close to branches.
• Ask pertinent questions to understand the customer’s requirements.
• Record the customers personal information accurately on the database.
• Go the “extra mile” to meet quote targets.

'YOU'

• Excellent communication skills, including effective communication with clients and insurers.
• Ability to manage time effectively, work under pressure and meet deadlines.
• Excellent timekeeping and presentation of self & work.
• Strong interpersonal and negotiation skills.
• Analytical and ability to solve problems.
• Excellent attention to detail.
• Highly organised with an ability to prioritise and deliver allocated tasks.
• MOST IMPORTANTLY – driven and keen willingness to learn and succeed

At LAB, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer. Due to the high volume of applications, we may receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application, please assume that on this occasion your application has not been successful at this time, and we wish you the best of luck with your search

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