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Area Housing Manager

3 months ago

Cumbria, United Kingdom Pinnacle Group Limited Full time

Pinnacle Group are looking for a dedicated Regional Housing Manager to take on responsibility for leading, supporting and developing a team of area managers, housing officers and housing assistants. You will be joining our Homes Team and this role is remote with regular travel across North England, Scotland and Northern Ireland required. You will be responsible for leading regional planning and control of budget expenditure and manage resources to achieve value for money, ensure effective business assurance and compliance arrangements are in place including internal and client audit oversight and improvements, routinely liaise and consult with other UK Regional Managers and Area Manager on short/long term resource planning in the event that cross-region resource sharing is needed and Plan for and lead large scale and sometimes short-notice moves in your region and support this in other regions.

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Provide services to families as part of the occupancy cycle such as planning for, attending, and administering pre move-out, move-out, pre move-in, move-in and 14-day observation (settling in) visit appointments, while working collaboratively with industry partners to meet the required standards
Lead, plan, monitor and approve housing officer diaries in long term scheduling and short notice changes (sickness) and ensure that housing officers have sufficient time for standard appointments (c60% of their time) and to improve the lived experience of families, their community/patch and to engage with stakeholders (c40% of their time).
Routinely liaise and consult with other UK Regional Managers and Area Manager on short/long term resource planning in the event thatcross-region resource sharing is needed
Plan for and lead large scale and sometimes short-notice moves in your region and support this in other regions (may require UK travel)
Contribute to ensuring families and the places they live in receive a comprehensive and holistic patch service by raising, reporting and monitoring to a successful conclusion, any health and safety concerns or issues which impact on service families lived experience in their homes and/or the areas they live in

Senior management experience working in a complex operational environment, providing housing management, community-based services or other related field
Full driving licence
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Season Ticket Loans
Sick Pay Schemes
Company Car/Car Allowance
Electric Vehicle Scheme