Account Opening Analyst

3 weeks ago

United Kingdom State Bank of India UK Full time

We are looking for a Junior Associate - Account Opening (Fixed Term Contract) for our Harrow office.

Job Role - To assist with the everyday process of the Branch Operations team relating to (1) Account opening (2) Clearing and Customer services of the Liability Operations / Customer Services for the purpose of assuring quality, ensure an error free, mitigating against risk and ensuring adherence to the AML and KYC procedures of the bank and good customerservice. Keeping and updating MI and record keeping.

JOB RESPONSIBILITY:

Account Opening

Responsible for the verification of all processed forms on Finacle.

Ensure that the Omni Flow queue is closed post verification.

Ensure that TATs and T+1 to be maintained for all new account and maintenance forms received.

Responsible for informing the Branches on discrepancies. Ensure that all rejections / exceptions are cleared / notified to the Branch within 24hrs

Handle incoming telephone and queries emanating from the branches

Ensure adherence to the AML and KYC procedures of the bank.

Understand the Internet Banking and Debit Card process

Involve in data cleaning activities as required to be carried as per the FCA SCV requirement and ensure monthly / quarterly quality checks and reconciliations are done as per process

To manage the upload of files on CRM also weekly reporting to branches of overdue tickets

Manage the HMRC file reconciliation and yearly reporting to HMRC in relation to Section 17 and EUSD

Understand the process of Vendor file uploads and online banking platforms that are used

Other Responsibilities

Ensure that Daily / Monthly / Quarterly presentations are prepared as per requirement and any other reports as required by Assistant Manager & Head Branch Operations.

Ensure that any other daily / weekly / monthly reports are maintained and produced as per Business requirement.

To work very closely with IT for doing UAT and work on Business requirements as applicable to by Assistant Manager & Head Branch Operations.

To undertake any other duties as delegated by the Assistant Manager – Head Branch Operations.

Any other projects relating to operations as required from time to time

COMPETENCY

Must be computer literate and very conversant with Microsoft Office Suite, with expertise in Microsoft Excel and Microsoft Word.

Should be conversant with basic knowledge of banking operations and the related processes and procedures.

REPORTING RELATIONSHIP

Reports to the Assistant Manager

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