(Senior) Product Manager Shop
5 days ago
Senior Product Manager Tech, Trustworthy Shopping Experience
We are looking for a Senior Product Manager Tech to lead the development of a key customer trust feature available in Amazon stores worldwide. The Senior Product Manager Tech will be responsible for gathering requirements from multiple stakeholders, including diverse policy teams, working with engineering and science to use automation, and launch new features.
Successful applicants will have experience working with tech/non-tech teams, extensive analytic, program management and strategic stakeholder management experience. You bring experience in delivering end to end products, have exposure to automation and machine learning, that have clear with eye for detail, numbers, creating roadmaps with competing priorities, defining measurable success criteria and bring all stakeholders along. Lead the product roadmap and vision for the customer trust feature that helps Amazon listen to its customer's WW.
# Use automation and ML to drive efficiencies that help Amazon act on direct customer inputs, building a safe and trusting shopping experience.
# Make data-driven decisions, analyze trends to own customer trust decisions related to the feature.
# Manage the relationship with the engineering and science teams to ensure effective implementation of deliverables.
# Partner with the program team and other relevant teams to understand policy and process gaps, and develop solutions to address them.
Work with program and partner teams and understand requirements, use data to assess and prioritize the requirements.
# Work with support teams such as engineering and science teams leveraging automation/ML for outcomes.
# Bachelor's degree.
# Experience contributing to engineering discussions around technology decisions and strategy related to a product.
# 5 years+ experience owning/driving end-to-end product roadmap strategy and definition for a tech product.
# Experience of being a strong customer advocate and being that voice to executive level decision makers.
# MBA.
# Experience using advanced Machine Learning and AI tools.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
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