Trainee Payments Specialist

2 weeks ago

London, United Kingdom GC Partners Full time

We are GC Partners and we are a specialist financial exchange company. We help Private and Corporate clients move their money at the best rate, using our 20 years of experience, our bespoke technology, and our dedication to customer service. We have 6 offices around the globe including Hong Kong and Dubai, with further expansion in the future.

We have a fantastic opportunity for a Trainee Payments Officer on-site in Mayfair, London to join our busy Payments team. Hours – 8.30 am to 5.30 pm Mon to Thurs, 8.30 am to 5.00 pm Fri

Duties

  • Respond promptly to emails from various stakeholders, including front office personnel, ensuring timely and accurate communication.
  • Efficiently obtain and manage Global Payments Innovation (GPI) trackers, ensuring accurate and up-to-date records of payment transactions.
  • Inquiry Handling
  • Identify and escalate complex issues or queries to the Deputy Head of Payments for resolution, ensuring a timely and effective response to critical matters.
  • Field incoming calls
  • Maintain accurate and organised records of email correspondence, GPI trackers, and other relevant documentation to support the payments team.
  • Collaborate with team members to ensure a cohesive and supportive working environment.
  • Liaise with other departments as necessary to facilitate effective communication and problem resolution.
  • Ensure compliance with established procedures and guidelines in all aspects of email management, inquiry handling, and issue resolution.
  • Actively contribute to the identification of process improvements, suggesting enhancements to streamline email responses, inquiry handling, and overall team efficiency.
  • Adaptable Support: Provide flexible support to the payments team as needed, participating in additional tasks or projects that contribute to the overall success of the team and the organisation.

What we look for

  • Previous experience in a customer-facing role or a demonstrated commitment to providing exceptional customer service is essential for this role.
  • Commitment to ongoing professional development and a willingness to pursue relevant certifications or training.
  • Good level of Microsoft Excel
  • Proficient at establishing credibility quickly and building relationships with a range of stakeholders.
  • Possess excellent analytical skills, with the ability to think independently and problem-solve

Benefits

25 days of holiday per year, plus bank holidays

Workplace pension – employer contributions

Employee assistance program

A truly global business with opportunities for growth

  • Payments Specialist

    4 weeks ago

    London, United Kingdom Deliveroo Full time

    **What you'll do** Reporting to the Payments and Reconciliations manager your responsibilities will include: - Process vendor and expense payment batches on a daily basis, for all global markets - Raise daily multi-currency manual payments in the bank - Forecast AP cash flow to the Treasury team daily - Investigate and track bounced payments - Resolve...

  • Transaction Monitoring Senior Specialist

    5 days ago

    London, United Kingdom IFX Payments Full time

    **ABOUT IFX PAYMENTS** Founded in 2005, IFX Payments has grown to become a leading global foreign exchange, payment and financial technology provider. It is our strategy to build a core group of strong long-term employees who can grow and develop within the business. Our employees have an opportunity to play a part in this growth and can expect to share the...

  • Policy Payments Technical Specialist

    7 days ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR - How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. - Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive...

  • Client Support Specialist

    4 weeks ago

    London, United Kingdom Visa Full time

    Company Description **Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.** By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s...

  • Trainee Electrician

    5 days ago

    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Trainee Electrician / ECS Experienced Worker Cardholder PAYE - £17.48 Euston station Your new company is a Mechanical and Electrical Contractor that has been awarded a contract to install temporary power, lighting, specialist building services and plumbing for a large transport and infrastructure project in Central London. Your new role is to work in a...

  • Category Lead

    1 week ago

    London, United Kingdom Selint Aviation - Executive Search Full time

    Job PurposeSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.A leading company in the aviation industry is looking for a "Category Lead – Payment Gateways Specialist" to be based in London, Madrid or Barcelona.The role is responsible for leading and managing procurement activities related to...

  • Category Lead

    1 week ago

    London, United Kingdom Selint Aviation - Executive Search Full time

    Job DescriptionJob PurposeA leading company in the aviation industry is looking for a "Category Lead – Payment Gateways Specialist" to be based in London, Madrid or Barcelona.The role is responsible for leading and managing procurement activities related to payment gateways, payment processors and payment service providers by developing category...

  • Category Lead – Payment Gateways Specialist

    4 weeks ago

    London, United Kingdom Selint Aviation - Executive Search Full time

    Job PurposeA leading company in the aviation industry is looking for a "Category Lead – Payment Gateways Specialist" to be based in London, Madrid or Barcelona.The role is responsible for leading and managing procurement activities related to payment gateways, payment processors and payment service providers by developing category procurement strategies,...

  • Category Lead

    1 day ago

    London, United Kingdom Selint Aviation - Executive Search Full time

    Job PurposeSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.A leading company in the aviation industry is looking for a "Category Lead – Payment Gateways Specialist" to be based in London, Madrid or Barcelona.The role is responsible for leading and managing procurement activities related to...

  • Category Lead

    6 hours ago

    London, United Kingdom Selint Aviation - Executive Search Full time

    Job Description Job Purpose A leading company in the aviation industry is looking for a "Category Lead – Payment Gateways Specialist" to be based in London, Madrid or Barcelona. The role is responsible for leading and managing procurement activities related to payment gateways, payment processors and payment service providers by developing category...

  • Sales Executive – FX Solutions

    4 weeks ago

    London, United Kingdom IFX Payments Full time

    Role This is an incredible opportunity to be a vital part of a market-leading FX Solutions sales team. The position will be responsible for the acquisition of high-value Corporate clients. The role will suit FX sales specialists with knowledge of Global Payments. The ideal applicant will have wide business knowledge, c-suite corporate connections and...

  • Category Lead – Payment Gateways Specialist

    4 weeks ago

    London Area, United Kingdom Selint Aviation - Executive Search Full time

    Job PurposeA leading company in the aviation industry is looking for a "Category Lead – Payment Gateways Specialist" to be based in London, Madrid or Barcelona.The role is responsible for leading and managing procurement activities related to payment gateways, payment processors and payment service providers by developing category procurement strategies,...

  • Category Lead – Payment Gateways Specialist

    4 weeks ago

    London Area, United Kingdom Selint Aviation - Executive Search Full time

    Job PurposeA leading company in the aviation industry is looking for a "Category Lead – Payment Gateways Specialist" to be based in London, Madrid or Barcelona.The role is responsible for leading and managing procurement activities related to payment gateways, payment processors and payment service providers by developing category procurement strategies,...

  • Category Lead – Payment Gateways Specialist

    3 weeks ago

    London Area, United Kingdom Selint Aviation - Executive Search Full time

    Job Purpose A leading company in the aviation industry is looking for a "Category Lead – Payment Gateways Specialist" to be based in London, Madrid or Barcelona. The role is responsible for leading and managing procurement activities related to payment gateways, payment processors and payment service providers by developing category procurement...

  • Category Lead – Payment Gateways Specialist

    4 weeks ago

    London Area, United Kingdom Selint Aviation - Executive Search Full time

    Job PurposeA leading company in the aviation industry is looking for a "Category Lead – Payment Gateways Specialist" to be based in London, Madrid or Barcelona.The role is responsible for leading and managing procurement activities related to payment gateways, payment processors and payment service providers by developing category procurement strategies,...

  • Compliance Specialist

    5 days ago

    London, United Kingdom IFX Payments Full time

    **Role**: As the Compliance Specialist you will support the IFX business predominantly the Onboarding team servicing mainly corporate clients. You will work directly with the Due Diligence Manager and Sales/Client Relationship managers that are responsible for the client relationships to complete client KYC adoptions and reviews, ensuring strict adherence...

  • Recruiter - Trainee Position

    4 weeks ago

    London, United Kingdom SW6 Associates Ltd Full time

    Financially motivated? SW6 Associates require a graduate or sales-person to start a role as a trainee recruitment consultant. Recently graduated from university? Looking to make use of your skills in a fast-paced environment? Recruitment could be the career you’ve been looking for. What you’ll be doing as a recruitment consultant: - _Producing...

  • Trainee Recruitment Consultant

    4 weeks ago

    City of London, United Kingdom SW6 Associates Ltd Full time

    **Graduate Recruitment Consultant** **Trainee Recruitment Consultant** Location - London Are you a driven and ambitious person looking to progress quickly in a fast-paced, sales environment? Do you want to make commission and enjoy reward incentives in the process? We have a fantastic opportunity available for a graduate or sales-person looking to start...

  • PMO - Payments Specialist

    3 weeks ago

    London, United Kingdom May Business Consulting Full time

    Hello!Wehave new job opportunitiesfor you at MBC would you like to join usWe are currently seeking amidlevel Business Consultant with expertise inProject Management Office (PMO) banking and payments systems who isfluent in French to join our dynamicteam.AboutMBCWe are a Boutique consultancyfirm in the UK specializing in banking and financial services....

  • Trainee Accountant

    6 days ago

    London, United Kingdom SRC Recruitment Limited Full time

    My client is seeking a highly motivated and detail-oriented individual to join their team as a Trainee Accountant. This entry-level position offers a valuable opportunity to gain hands-on experience in an accounting practice while receiving mentorship from seasoned professionals within the firm. As a Trainee Accountant the successful candidate will have the...