Service Engineer

4 weeks ago

England, United Kingdom Red Personnel Full time

Air Conditioning Service Engineer
Schedule: Monday to Friday, 8am to 5pm
Temporary to Permanent
Company vehicle

Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking a meticulous and customer-focused individual to join our team as an AirCon Service Engineer.

Conduct servicing and preventative maintenance on customers’ air conditioning systems with precision and care.
- Identify and recommend additional services to enhance customer satisfaction.
- Foster regular communication with customers and our head office to ensure seamless operations.
- Meet and exceed key performance standards through adaptability and flexibility.

Customer-focused with a dedication to exceptional service.
- Excellent customer service skills with a methodical approach to work.
- Strong communication skills, both face-to-face and over the phone.
- A supportive team player willing to travel and stay overnight if necessary.

Technical expertise in servicing fixed split & multi-split air conditioning systems.
- Experience in lone working within a business-to-business service industry.
- Familiarity with safety, quality, and environmentally sensitive industry practices.
- Experience in remote work under a control centre.
- An electrical or mechanical background is advantageous
- Valid UK driving licence.
- Heating, Ventilation and Air Conditioning (HVAC) vocational qualification.
- Experience with VRV/VRF Air Conditioning Systems from various manufacturers.
- Performance Measures:
- Maintain a clean and well-organised service vehicle.
- Ensure quality audits reflect minimal non-conformances.

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