Field Service Engineer

2 weeks ago

Manchester, United Kingdom Knewin Full time

PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain.
Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. The result will be a broader, more powerful, global company that serves customers across the entire supply chain.
FIELD SERVICE MAINTENANCE ENGINEER (MANCHESTER)
We are looking for an experienced Field Service Maintenance Engineer. The HTEC Field Service team offers hardware support to their customers 13 hours a day, 7 days a week. The equipment supported varies from payment terminals to EPOS and Head Office Solutions in the forecourt, retail, and office sectors. The service teams are split in to two divisions, Install and Maintenance, and currently offer onsite support between the hours of 7am and 8pm.
The Field Service Maintenance Engineers currently work 9-hour shifts, six days on and then 3 days off, with the shift blocks rotating between an early shift (7am-4pm), and a late shift (11am-8pm). Shift patterns may change as dictated by the needs of the business.

As a Field Service Maintenance Engineer, you will be;
Responding to all calls within the required service level agreement (per call).
Responsible for asset management.
Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team.
Completing all engineering paperwork.
Full UK driving license
SPA Passport.
Service delivery experience.
PERSONAL QUALITIES
You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for everything we do.
You are comfortable using a direct language and speaking in a straightforward yet respectful manner to save peoples´ time and simplify everyone´s workday.
The chance to make a real impact on a business intent on changing the face of the retail sector (and thus the end customer experience).
Competitive salary.

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