Flight Operations Support Officer

2 weeks ago

Kingston upon Thames Greater London, United Kingdom One Air Full time

About Us:

One Air is a new British all-cargo airline offering full charter services to clients in the international freight forwarding, logistics and air charter markets.

Our launch aircraft is the iconic Boeing 747-400 Special Freighter (SF) and we are continuing to grow our fleet to meet client demand.

Our aim is to ensure future success by motivating and supporting our great team of people to deliver a quality service to our customers and other stakeholders. We aim to provide an enjoyable working environment for everyone with all of us living by our Values. We regard our people as our greatest asset and seek to be a supportive and forward-thinking employer.

Role Purpose:

Assisting DFO and Flight Support Manager in the safe and efficient planning of Operations with regards to Flight Planning and Performance. Deputize to the EFB ( Electronic Flight Bag) Administrator role ensuring EFB effectively supports the aircraft operation, reliably, is safe, compliant, resilient and consistently efficient for operations.

Key Accountabilities & Responsibilities of the role:

  • Provide technical support as required to OCC and Ground Operations with regard to flight planning and performance.
  • Provide input to Commercial for route viability and performance with regard to route and airport planning.
  • Assist in the management of all suppliers for flight support including electronic documentation, navigation, performance, databases etc.
  • Provide input to Route and Airfield analysis execution and briefing production.
  • Assist in the production and maintenance of Aircraft Navigation and Terrain database according to route network.
  • Liaise with Flight Support Manager and crew on matters of efficient operations and changes to route and airport planning.
  • Provide technical support or input to flight safety investigations
  • Deputize for the role of EFB Administrator
  • Assist in the administration of the EFB system.
  • Support the updating of any relevant sections of the Operation Manuals and/or Local Procedures Manuals.
  • Assisting in managing data updates in accordance with relevant update cycle.
  • Assisting in managing Flight Operations aspects of Weight and Balance
  • Support the maintenance and management of documentation related to AOC and associated operational approvals, including carriage of necessary documents on board aircraft.

Key skills, knowledge, Experience required: (i.e. those required to fulfil the role, including qualifications):

  • Experience in Worldwide Aircraft Operations.
  • Operational experience of aircraft performance and navigation in an airline environment.
  • Experience and a good working knowledge (at a ‘user’ and administration level) of the approved system hardware, Operating System, and operational applications and the appropriate regulatory requirements related to the use of EFB systems.
  • Experience and knowledge of EFB Policy and Procedures as well as the EFB regulations applicable under the Competent Authority.
  • Educated to A level standard or similar with excellent all-round communications skills.
  • Team Player with excellent planning & organisation skills.

One Air Values underlined by our Behaviours:

Creative

Enjoy a challenge

Focus on solutions

Celebrate our differences

Embrace new ideas

Strive for excellence

Trusted

Open and Honest

We do what we say

Ambitious but realistic

Customer focused

Reliable

Collaborative

Build strong relationships

Work together

Respect everyone's view

Remain calm under pressure

Have fun

Accomplished

Safe

Secure

Effective

Resilient

What we offer:

An annual salary of £45,000, holiday allowance of 33 days including bank holidays, 8% Company pension contribution, Employee Assistance Programme, Life Assurance (3x annual salary) and Private Healthcare Insurance after successful probation.

Any additional relevant information:

The role is based at our Head Office in Hampton Wick with some working from home with occasional travel as required to 3rd party training providers and operational bases.

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