Salesforce Business Analyst

3 weeks ago


Northampton Northamptonshire, United Kingdom eTeam, Inc. Full time

Purpose and Primary Objective
This is a varied delivery leadership role, with the following responsibilities:

  • Own the BRD of solutions for Sales, Service and platform solutions.
  • Analyse and document Business requirements
  • Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
  • Review solutions and recommending improvements,
  • Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
  • Provide guidance on user story writing style,
  • Ensure success and acceptance criteria are defined for each story,
  • Describe and illustrate designs with appropriate justifications,
  • Ensure documentation of the steps for testing,
  • Groom and refine the Client product backlog, in liaison with Client SMEs,
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