Team Manager

2 weeks ago

Abingdon Oxfordshire, United Kingdom RM Education Full time

At RM we provide technology and resources to the education sector, supporting schools, teachers and learners, with one goal, to improve education outcomes worldwide. What we do helps all levels of the industry, from preschool to higher education and professional qualification, our customers include schools, examination boards, central governments and other professional institutions. We have a clear purpose to enrich the lives of learners worldwide.
To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. Working with local authorities, government ministries, exam boards and professional awarding bodies around the world, the teams in RM are experts in providing software-oriented products and services within education. We provide innovative and creative solutions. We pride ourselves on the long-term relationships that we build with clients that enable us to work in partnership on large high-profile projects, and on regular day-to-day activities. Our mission is to grow through improving the life chances of people - worldwide - by delivering great education products and services that help teachers to teach and learners to learn.
The Assessment division of RM provides software and services that underpin global assessment programmes. In addition to building on its significant UK market presence, RM is expanding internationally with contracts in many countries including Australia, New Zealand, South Africa, Singapore and the Caribbean. The RM vision is to grow from our current strong position as the leading provider of high stakes e-marking solutions into an organisation that is a major force in the e-Assessment arena, and that is recognised as a thought leader in the market, bringing ideas such as artificial intelligence and adaptive testing into the e-Assessment ecosystem in new, valuable and innovative ways.
We require a School Adoption Lead to facilitate and support the adoption of digital programmes for learning and assessment by schools around the world working as part of the of digital transformation.
If you are passionate about education and digital transformation and understand how to simplify complex technical processes to support schools on a digital transformation journey, we encourage you to apply for the School Adoption Lead position and contribute to the global success.

The School Adoption Lead will play a pivotal role in facilitating the global onboarding of schools to digital education and assessment programmes working as part of the Customer program of digital transformation. This position requires a strategic thinker who will collaborate closely with the Digital Transformation Team; defining and implementing streamlined processes for school adoption and ensuring that school coordinators have the necessary tools and resources to successfully integrate their institutions into the system.
Interface with the Digital Transformation Team
Collaborate with the Digital Transformation team to align school adoption strategies with broader digital initiatives.
Provide insights and feedback to enhance the effectiveness of the digital adoption program.
Collect ideas and requirements to improve the awareness phase of the school digital adoption program.
Collaborate with Product Owners for Training and Solution Delivery to develop and refine input to materials and resources.
Content Production and Presentations:
Coordinate the production of materials and collateral to support school adoption efforts.
Deliver presentations and produce relevant content to enhance the onboarding experience for school coordinators.
User Guides and Help Documentation:
Plan and develop user guides, documentation, and instructional videos to simplify the onboarding process for school coordinators.
Represent RM and the Assessment division in external engagements relating to school adoption and onboarding.
Attend conferences and events focused on school adoption within the Customers community.
Represent the Customer in discussions and forums related to school onboarding processes.
Collaborate with relevant stakeholders to ensure a seamless onboarding experience for schools.
Feedback Collection and Program Improvement:
Gather feedback from early adopter schools to identify areas for improvement in the adoption program.
Implement changes and enhancements based on feedback to continually refine and optimize the school adoption process.

Approximately 3,500 schools globally will be adopting the Digital system through the transformation programme.
This role will not work with individual schools but will be working collaborating with the Digital Transformation Team to deliver the planning, strategy and collateral required to support the Customers Transformation project.
The role will work alongside an internal team of Technical Authors and a Product Trainer and report to a Senior Development Manager.

A School Adoption Lead must have excellent communication and presentation skills, and the ability to work closely with key stakeholders and across internal teams.
Proven experience in project management, digital adoption, or educational technology.
Ability to structure complex information in a logical order and to turn technical information into plain English.
RM operates a hybrid working model including office working and working from home as required. Some travel may be required although overseas travel is not expected.
At RM we recently introduced My Work Blend @RM which provides office - based colleagues with multi location and hybrid working options to suit them . As well as your office base , you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working.
As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available , some roles are also eligible for a performance-related bonus .
You could buy additional annual leave, join our dental plan, sign for a health assessment , or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.
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