Manager - Commercial Management
3 weeks ago
About Great Lakes Insurance SE:
As specialty provider of primary insurance services in the UK, Great Lakes London Branch ("GLLB") is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia.
Great Lakes Insurance UK Limited ("GLLS"), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.
The function will ensure delivery of important feedback to the business through additional data capture and detailed analysis of information captured by Audit and reviews. It will also add value to the business via involvement in existing processes and ensure extensive quality control of the audit process. You will work on a hybrid working model.
Be the dedicated function to take part in and add value to Great Lakes' existing Onboarding and Due Diligence reviews ensuring completion in a detailed and consistent manner following regulatory expectations.
Offer end-to-end findings management, working with ABMs, Claims and SMEs to proactively manage upcoming audit findings, to specifically avoid overdue audit findings.
Analyse the holistic audit results of direct OSPs across Great Lakes (underwriting, claims and agency audit) reporting results back to the business.
Manage the Quality Assurance and Improvement Programme of the Great Lakes Delegated Authority Audit pillar.
Manage all reporting formats and management information for DA Audit & Assurance Department to all relevant Boards, Executive Management Committees and other regular standing committees throughout Great Lakes.
Undertake trend analysis of Internal Issues and ensure the business is fulfilling its regulatory requirements in terms of required oversight.
Facilitate inclusive collaboration with SMEs to aid the understanding of findings and the issues/risks they present to the business.
Designs a method in which to obtain details of and track completion of all reviews taking place on DA business across the business (DA Audit, Claims Audits, Product, Complaints, underwriting etc). Completes trend and root cause analysis on all audit findings and discusses with relevant SMEs to consider rectification on a wider business level with the Head of DA Audit and Assurance.
Conducts investigative quality assurance reviews on the Audits undertaken and feedbacks results to Head of DA Audit and Assurance and individuals where requested.
Increase data quality as well as analytical capabilities to provide additional management information (MI) and insights to internal stakeholders to complement business as usual oversight and monitoring.
Provide support to colleagues or other business units or external resources for ad hoc requests, or longer-term projects in carrying out the Great Lakes strategy as requested.
Any additional duties and responsibilities that may be reasonably expected to be undertaken in accordance with the role as requested by the Head of DA Audit & Assurance or by the wider Senior Management Group of Great Lakes.
Develops talent (we care and dare) - you develop the team to meet their career ambitions, building capability at an individual and organisational level, preparing them for future opportunities. Knowledge of the insurance regulatory environment and detailed working knowledge and application of regulatory guidance and rules.
Report creation and writing skills.
Fluent using Microsoft Packages.
Adopt a flexible style, being able to collaborate, advise and challenge.
You are seen as an expert in your field and will be the 'go to' person for your area of specialism within Munich Re. Regulatory & Conduct Requirements:
Satisfying all regulatory reporting requirements in collaboration with the reporting function
Liaising with all relevant regulatory bodies in the UK, creating a highly credible reputation and strong, collaborative relationship.
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