Cashier

2 weeks ago

StratforduponAvon Warwickshire, United Kingdom The Casino MK Full time

At Aspers Casinos, we pride ourselves on being the premier leisure destination of choice. We are a brand built on values, loyalty and family with reputation for being innovative and a market leader in the UK Casino industry.

We are currently seeking experienced cash desk professionals for the position of Cashier at our Aspers Westfield Stratford City site.

Aspers Cashiers are empowered to service the operation of the cash desk at the site. They are responsible for ensuring that Aspers core service values are demonstrated through the provision of an exciting and exceptional customer experience.

Cashiers will be well presented; be focused on providing a positive service culture and achieving key performance objectives; display the expected professional behaviours as well as maintain cash desk efficiency, compliance, integrity, and consistency.

We offer:

  • Discounts in Westfield shopping centre.
  • Walking distance from Stratford Train and Tube station.
  • Reduced parking rates for staff.
  • Competitive salary plus tips.
  • Opportunity to work as part of a friendly and enthusiastic team.
  • Huge potential to progress within the business.
  • Employee assistance programme.

Selection Criteria:

  • A minimum of 6 months cash desk experience.
  • Valid PFL Holder.
  • Robust understanding of Gaming legislation.
  • Knowledge of Personal Gaming License.

Responsibilities:

  • Handling money, casino chips, and paperwork.
  • Completing transactions, exchanging chips, processing wire transfers, performing credit checks, and balancing books at the end of the shift.
  • Demonstrating an ability to deliver a customer service experience which is in line with the Company service values.
  • Taking full responsibility for the operation of Cash Desk allocated area.
  • Completing and recording transactions accurately and efficiently in line with Company procedures.
  • Ensure transactions are properly accounted for through the accurate and transparent reconciliation of funds.
  • Show an acute awareness and understanding of responsible gaming and anti-money laundering legislation.
  • Manages and reports suspicious, aggressive, and major cash desk action in a timely and efficient manner.
  • Demonstrates knowledge of rules, processes, and cash desk equipment functionality.
  • Provide an audible commentary to enable surveillance to monitor all cash desk transactions.
  • Operating by the company policy and procedure as well as Cash Desk manual.

Please note that this role functions in a business that operates 24/7 and as such full flexibility is required. The role will be expected to be available to work for any requirements within Aspers & this will mean evening & weekend obligations outside of ‘normal’ working hours.

Please be advised that you will be required to evidence your right to work in the UK should your application be shortlisted for an interview.

Please be advised that you will be required to evidence your right to work in the UK should your application be shortlisted for an interview. Aligned to Gambling Legislation, all applicants must be aged 18 or over to work at Aspers.

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