Logistics Operations Manager
4 weeks ago
Operations Manager Salary: £45,000 + company car
Location: This is a hybrid/field-based role with the requirement to be in the Kent office twice a week.
Hours: Monday to Friday, 9:00 – 17:30.
This role presents a great opportunity to manage the delivery of services to a portfolio of clients. We are seeking a candidate that can drive service excellence and has experience leading and directing mobile field-based teams. This could be within the logistics sector, mobile services, keyholding or a similar industry.
Applicants must meet the following criteria:
- A positive people manager with experience leading field-based teams
- Experience overseeing operations relating to route management, service delivery etc.
- Strong process improvement skills
- Strong experience in the logistics sector
Key duties and responsibilities will include:
- Ultimate responsibility for the operational management of field-based teams
- Drive service delivery and client satisfaction across accounts
- Budget management
- Management and leadership of teams
- Regular client meetings across sites to ensure maximum client engagement
- Manage the mobilisation of new contracts
- Conduct and monitor staff appraisals including HR / disciplinary issues
- Recruitment, training, and development
- Production of high-quality reports to senior leadership teams and client contacts
- Undertake site visits
- Develop and maintain quality management systems to measure performance
- Management of fleet vehicles
Established as a Security Recruitment specialist, Momentum Recruitment provides a quality-focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets:
- Corporate Security
- Security Guarding - Management & Operations
- Security Guarding - Officer & site personnel staff
- Retail Loss Prevention, Audit & Fraud Security
- Sales & Business Development Electronic Security
- Risk Management
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