Senior Specialist, Implementation

2 weeks ago

London, United Kingdom Allegis Global Solutions Full time

Client Management Specialist (Top-tier Investment Bank)
Contract: 12 months (inside IR35)
Flexi: Hybrid (2 days per week onsite max)
Perform end-to-end orchestration across all processes and services managed by Client Management
Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps
Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps
Provide quality support and advice to Relationship Managers (RM’s) within all lending units on all documentation related matters, including the origination of documentation for customers where required
Deliver excellent service and advice to our Corporate, Commercial & Institutional Banking (“CCIB”) and Banking and Business Banking (“BB”) clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues
Perform end-to-end orchestration across all processes and services managed by Client Management for CDDs.
Undertake ad-hoc duties and when delegated by Line Manager and Country Client Management Head
Client Relationship Management
Client Due Diligence (CDD) and Regulatory Onboarding
Review of CDD for Existing Clients and perform regulatory onboarding (e.g. FATCA, CRS) activities
Respond and clear queries from Checkers / Other Specialists / Business CRM on a timely manner
Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations
Risk Management
Support the RM in reviewing client account activity reviews, ensuring transactional activities are aligned to the expected levels of activity for the client given their business profile
Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit
Comply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk team and Line Manager
Ensure a clear and uniform approach towards implementation of the global operating model for all Client Management related processes, and adherence to DOIs
Proactively manage risks and establish/monitor controls at client CDD level to improve the overall state of the risk management and operating framework
Ensure strong due diligence on document safekeeping and data confidentiality
Ensure compliance with the internal policies, external policies, regulatory and statutory requirements
Training, licenses, memberships and certifications
Strong writing and presenting skills in English
Risk & AML certified as stipulated by Bank policy (role based)
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