Homebased Data Scientist
4 weeks ago
The Research, Analytics & Data Science (RAD) team at Intercom use data and insights to drive evidence based decision-making. We're a team of data scientists and product researchers who use data — both big and small — to unlock actionable insights about our customers, our products and our business. If you get really excited about asking the right questions, exploring patterns in data and surfacing actionable insights that drive strategic decisions, then this role is for you.
Data Scientists in RAD partner with teams across R&D to help Intercom make sense of our users, our products and our business, using metrics and data. This role will enable you to drive key data projects that directly impact our customers and millions of end users who communicate via our messaging platform daily.
You’ll partner with product teams to help them identify important questions and answer those questions with data
You’ll design, build and update end-to-end data pipelines, working closely with stakeholders to drive the collection of new data and the refinement of existing data sources and tables.
You’ll influence our product roadmap and product strategy through experimentation, exploratory analysis and quantitative research
You’ll craft data stories and share your findings and recommendations across R&D and the broader company
You’ll drive and shape core RAD foundations and help us improve how the RAD org operates
3 + years experience working with data to solve problems and drive evidence-based decisions
~ Excellent SQL skills and good knowledge of statistics
~ Proven track record of initiating and delivering actionable analysis and insights that drives tangible impact with minimal supervision
~ Bonus skills & attributes ????
Experience with a scientific computing language (such as R or Python)
Experience with BI/Visualization tools like Tableau, Superset and Looker
Experience with data modeling and ETL pipelines
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
#LI-Hybrid
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