Flexible Solutions Engineer
2 weeks ago
Glean was founded by a seasoned team of former Google search and Facebook engineers, who wondered why we don’t have an easier way of finding what we need at work. In our personal lives, we have tools to help us find pretty much whatever we need. Glean searches across all your company’s apps to help you find exactly what you need and discover the things you should know. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.
We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.
The Solutions Engineer role sits within the GTM function in EMEA making you a trusted partner of the sales team. You will work on many exciting projects with some of the most future-forward organisations at the beginning of their Generative AI journeys.
At Glean, Solutions Engineers work with our customers to help them connect Glean to their most important decision-making platforms. Your role will be to ensure that this configuration is seamless and the use cases are realised by the customer during the pre-sales cycle. Do you leave the audience wanting more whether than be online, in-person or at events? Are your demo’s on point, your meetings targeted and assets of the highest quality? You will need to help Glean prospects during the pre-sales cycle. You will work with aligned account executives to ensure that we lead with value in how Glean is presented. Specifically, Glean connects to 100+ potential data sources and you will need to understand the concepts around API’s, crawling, permissions, SSO and the modality of RAG as it pertains to LLM’s. Knowledge of any programming language will be useful as a Solution engineer at Glean, but no particular language is needed. However, an understanding of API’s configuration and troubleshooting is mandatory. You will have a bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
At least 2 years experience in enterprise software pre-sales and have used value-based discovery frameworks.
Strong understanding of the digital workplace, intranets, employee engagement and other productivity platforms.
This is an EMEA role, so while English will be the primary language additional languages (German/French/Spanish etc.) Familiarity with cloud native practices in GCP/AWS/Azure is a plus
We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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