Customer Service Manager

2 weeks ago


Clevedon Somerset, United Kingdom AB SKF Full time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Customer Services Manager
SKF UK Ltd, Clevedon

An opportunity exists within the SKF Aerospace Sales Unit for Customer Service Manager to lead and actively coach a customer Service team to provide an unbeatable customer service and internal sales support contributing to the business objectives achievement. You are also working closely with Sales, Supply-Chain, Quality teams.

The role reports to the Europe Customer Service Manager.

Key Responsibilities and Activities

  • Customer Service team leader and Supervisor
  • Process and KPI Management
  • Export Control Management
  • Customers portfolio management
  • Inter-actions with MU & customers

Skills, Experience, and key attributes

  • You have an extensive knowledge of managing a complex range of customers contacts in a large multifunctional organization
  • You are used to working in challenging environment with changing priorities
  • You have an experience of team management
  • You have an experience of project managing and developing organizational initiatives
  • You have good communication and negotiation skills

This role is a permanent position based in Clevedon and reports to the Europe Customer Service Manager.

SKF recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion, or belief. We therefore welcome applications from all sections of the community.

How to Apply:

If you are interested in the position, please submit your application with your CV and covering letter. Closing Date: 24/05/2024.

About SKF

SKF has been around for more than a century and today we are one of the world's largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF's solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at .

#J-18808-Ljbffr

  • Clevedon, Somerset, United Kingdom Randstad Delivery Full time

    Do you have effective customer facing administration experience? Do you consider yourself to be IT literate? Are you based in or around Caerphilly? If the answer is "Yes", then DS Smith is looking for someone like you to join as a temporary Customer Service Representative, to support in the answering of emails and phone calls. Role - Customer Service...

  • Advisor services

    1 week ago


    Clevedon, Somerset, United Kingdom Zest Business Group Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent...


  • Clevedon, Somerset, United Kingdom Signature Recruitment Full time

    Signature are delighted to be partnering exclusively with a successful, well-known Somerset based FMCG business in the hunt for a Customer Service Advisor. They are looking for someone to work on a temporary basis. Youd be joining a small team, so its important you share the companys values -theyre a very friendly bunch and looking for someone similar to...


  • Clevedon, Somerset, United Kingdom Signature Recruitment Full time

    Signature are delighted to be partnering exclusively with a successful, well-known Somerset based FMCG business in the hunt for a Customer Service Advisor. They are looking for someone to work on a temporary basis. Youd be joining a small team, so its important you share the companys values -theyre a very friendly bunch and looking for someone similar to...


  • Clevedon, Somerset, United Kingdom Signature Recruitment Full time

    Signature are delighted to be partnering exclusively with a successful, well-known Somerset based FMCG business in the hunt for a Customer Service Advisor. They are looking for someone to work on a temporary basis. Youd be joining a small team, so its important you share the companys values -theyre a very friendly bunch and looking for someone similar to...


  • Clevedon, Somerset, United Kingdom Signature Recruitment Full time

    Signature are delighted to be partnering exclusively with a successful, well-known Somerset based FMCG business in the hunt for a Customer Service Advisor.If your skills, experience, and qualifications match those in this job overview, do not delay your are looking for someone to work on a temporary basis. Youd be joining a small team, so its important you...


  • Clevedon, Somerset, United Kingdom Zest Business Group Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent...


  • Clevedon, Somerset, United Kingdom SER Limited Full time €35,000 - €40,000

    We are currently looking for experienced Desk Based Account Manager in the South West area who have great knowledge of the Telecommunications sector to join our forever growing team. Desk Based Account Manager Head Office is based in the South West £08:30-17:00 Monday-Friday, 25 days, + Bank Holiday’s, Pension Scheme, Laptop, Phone, Hybrid Working We...


  • Clevedon, Somerset, United Kingdom SER Limited Full time €35,000 - €40,000

    We are currently looking for experienced Desk Based Account Manager in the South West area who have great knowledge of the Telecommunications sector to join our forever growing team. Desk Based Account Manager Head Office is based in the South West £08:30-17:00 Monday-Friday, 25 days, + Bank Holiday’s, Pension Scheme, Laptop, Phone, Hybrid Working We...

  • Account Manager

    4 days ago


    Clevedon, Somerset, United Kingdom SER Limited Full time €35,000 - €40,000

    We are currently looking for experienced Desk Based Account Manager in the South West area who have great knowledge of the Telecommunications sector to join our forever growing team. Desk Based Account Manager Head Office is based in the South West 08:30-17:00 Monday-Friday, 25 days, + Bank Holiday s, Pension Scheme, Laptop, Phone, Hybrid Working We...


  • Clevedon, Somerset, United Kingdom RecruitmentRevolution.com Full time

    Ready to advance your career with a global leader that understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and...


  • Clevedon, Somerset, United Kingdom Liftec Express Full time

    Service Managers Assistant Kenn, Clevedon based onsite Monday - Friday 8am - 5pm Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Liftec Express is an industry leader, capable of delivering a wide range of national services to both the public and private sector, we offer high levels of support...


  • Clevedon, Somerset, United Kingdom Core Group Full time

    Job Title: Customer Experience Coordinator 29 days holiday (including bank holidays) Job Type: Temporary to Permanent Hours: Monday to Friday working hours from 8:00 am to 4:30 pm Customer Support: Provide excellent customer service and support. Administrative Support: Previous experience in customer service or administration. Training: 2...


  • Clevedon, United Kingdom Matthew Olivers Ltd Full time

    **Customer Service** Are you a confident and motivated individual looking to join a market leading business offering a fantastic working environment? Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and interesting role. **As a Customer...


  • Clevedon, United Kingdom Matthew Olivers Ltd Full time

    **Customer Service** Are you a confident and motivated individual with great communication skills looking to join a market leading business offering a fantastic working environment as part of a highly supportive and welcoming team? Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both...


  • Clevedon, United Kingdom Matthew Olivers Ltd Full time

    **Customer Service** Are you a confident and motivated individual looking to join a market leading business offering a fantastic working environment? Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and interesting role. **As a Customer...

  • Customer Service

    2 days ago


    Clevedon, United Kingdom nanona limited Full time

    **Customer service & Invoicing assistant** **Based in Clevedon, an enthusiastic and ambitious person is required. Nanona is a small independent company working with fantastic Artisan Italian Foods supplying the best restaurants in in the South West & Wales.** **24 hrs per week, flexibility to work additional hours at peak times & holiday cover a...


  • Clevedon, United Kingdom Appcastenterprise Full time

    **Poets Mews Care Home**located in **Clevedon** is currently recruiting for an enthusiastic, sales-orientated team player to join us as **Customer Service Advisor**.This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to...


  • Clevedon, United Kingdom Appcastenterprise Full time

    **Poets Mews Care Home** located in **Clevedon **is currently recruiting for an enthusiastic, sales-orientated team player to join us as **Customer Service Advisor.**This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to...


  • Clevedon, United Kingdom Signature Recruitment Full time

    Signature are delighted to be partnering exclusively with a successful, well-known Somerset based FMCG business in the hunt for a Customer Service Advisor. They are looking for someone to work on a temporary basis. Youd be joining a small team, so its important you share the companys values -theyre a very friendly bunch and looking for someone similar to...