IEG Administration Support

3 weeks ago

United Kingdom Avalere Health Inc. Full time

Policy, Access, Value, Evidence (Global) – IEG - Consultancy /

This is a fantastic opportunity to be part of a leading and established global market access and HEOR consultancy who are rapidly expanding. Our vision is to enable faster patient access to therapies that improve health outcomes and to be the go-to consulting partner, using insight-based strategic consultancy and transformative digital applications to deliver smarter market access solutions.

As part of our 2024 growth plans, we are recruiting an Administrator in our International Experts Group (IEG) team.

This role will focus on primary research projects, with global exposure across Europe, US, and APAC. We are looking for an ambitious and driven individual looking to make a direct impact to the business

What you’ll do

The Administrator will promote, oversee, and manage expert advisor interactions and meetings conducted by PRMA Consulting, managing, and maintaining exemplary relations with key decision makers and vendors across all projects. This role will ensure adherence to code of practice, confidentially, data protection and payment protocol, relevant to both client and government level legislation.

The Administrator will provide input and advice regarding advisor engagements at RFP stage and troubleshoot throughout each project.

Key responsibilities include:
  • Manage incoming Advisor Request Forms and meet with project teams to discuss project requirements and timescales
  • Research and suggest suitable advisors for interview, primary research, and advisory engagements, including payers, HCPs, and other key stakeholders
  • Recruit advisors, initial contact and sending of invitations
  • Scheduling of calls and meetings
  • Manage the advisor relationship and client processes; support fair market value determination, produce and issue contracts, manage advisor payments, including Sunshine Act reporting (as needed), track acceptances, obtain full biographies, send reminders, provide pre-read materials, answer queries
  • Regularly attend internal project meetings, monitoring revenues versus project progress, and provide the teams with updates in advance of client meetings. Report project progress and potential gains/losses to senior leadership teams
  • Operationalize program strategy and develop the plans, processes and people to execute, ensuring the engagements run smoothly and goals are met
  • Attend client calls and meetings where necessary
  • Ensure all advisors have submitted invoices and liaise with Finance to ensure timely remuneration
  • Undertake full project reconciliation post meeting and feedback key learnings to internal IEG team
  • Maintain and manage ongoing network of ecosystem of advisors and track engagements (e.g., global investors, tech scouting at targeted corporates, etc.) to establish a pipeline of potential advisors for projects
  • Ensure all pass-through costs are billed back at final invoice stage and ensure all client compliance requirements are appropriately dealt with
About you
  • Educated to Bachelor’s degree level or equivalent qualification
  • At least 3+ years working in project management role with healthcare agency or consultancy
  • Previously worked within the Pharmaceutical industry, e.g. KOLs & Payers etc and familiarity with the language and terminology of pharma
  • Budget/proposal creation experience
  • Good working knowledge of Microsoft Office packages, including SharePoint
  • First-class administrative and organizational skills
  • Exceptional interpersonal skills, friendly with a can-do attitude
  • Quick learner with a flexible attitude
  • Analytical and problem-solving skills
  • Strong teamwork skills
  • High standard of written and spoken English
  • Outstanding work ethic and commitment to timely high-quality deliverables 
  • Knowledge and understanding of pharmaceutical industry compliance regulations and Adverse Event (AE) reporting
  • Qualification as Project Management Professional (PMP) or equivalent Project Management course
  • SugarCRM or equivalent CRM experience
  • SmartSurvey, Survey Monkey, or equivalent experience 
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