Digital User Experience
11 hours ago
We are hiring a Sr UX Generalist to join our Digital Engineering team.
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check
Sr UX Generalist
As an experienced UX Generalist you’ll be contributing and leading the research and design of our digital products. Working in concert with Product and Engineering partners, you’ll be applying your extensive skills and experience across the entire UX process including all key stages of UX research (including a wide variety of research methods, testing, metrics and insights), and UX design (including ideation, wireframing, prototyping, and high-fidelity design). You will take a holistic approach, creating intuitive, accessible, beautiful, and highly usable designs that have strong foundations in research, data, standards, and best practices.
Plan and perform UX research, define IA, user journeys, and create personas
• Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics
• Perform relevant testing to validate and inform design decisions
• Provide ongoing collaboration with dev, including regular UX review checkpoints to ensure quality
• Deliver on-time, identifying and managing risks to ensure timelines are met, escalating where needed
• 5-10 years of industry UX Design experience
• Experience on complex, enterprise-scale or consumer design projects
• Creative flair and a good eye for design
• Bachelors Degree
Experience with agile methodology
• Financial services industry and commercial banking experience
• Master’s degree
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