People Support Manager

4 weeks ago

Sittingbourne Kent, United Kingdom Insight Select Full time

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People Support Manager (HR) / £40,000 / Hybrid / Permanent

An exciting opportunity has arisen within one of the UK’s largest housing Associations.

People Support Manager (HR) / £40,000 / Hybrid / Permanent

An exciting opportunity has arisen within one of the UK’s largest housing Associations.

We are seeking a People Support Manager (permanent) who is passionate about positive change and commitment to a public need.

Responsibilities Include

  • Managing a team of People Support Administrators to deliver an excellent people support and administrative service to colleagues.
  • As an expert in our people support processes and policies, you'll ensure work is completed accurately first time and to agreed standards and service levels.
  • Providing a highly responsive and solution-focused people administration service across the full employee life-cycle.
  • Working closely with the People Shared Services Officers on relevant projects and to ensure the consistency and application of relevant people services process and practices.
  • Coaching and supporting the People Support Team to provide expert advice to managers and colleagues on our people processes and policies.
  • Managing the People Support Team processes, develop service level agreements and key measures to meet expectations and make recommendations for continuous improvement.
  • Managing the day-to-day performance of the team and support personal development and performance.

Requirements

  • Experience of working with a customer service focus and the ability to build strong relations.
  • Proven experience leading a team to deliver exceptional standards in a high-volume business.
  • Professional CIPD and/ or People qualification or equivalent experience
  • Extensive experience of leading a People Administrative team within a large organisation, providing expert advice and guidance of the colleague lifecycle.
  • Strong people management experience, commitment to delivering excellence through others and nurturing a collaborative one team working approach.
  • Giving effective feedback on team’s performance
  • Planning and organisational skills

People Support Manager (HR) / £40,000 / Hybrid / Permanent Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Human Resources
  • Industries Human Resources Services

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