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Sales Operations Analyst
2 months ago
NTCT) is a market leader in real-time performance management and cybersecurity solutions for today’s most demanding carrier, enterprise, and government networks. We provide real-time, pervasive visibility and insights customers need to accelerate and secure their digital transformation.
Our mission is protecting the world’s essential organizations from the risks of disruption, allowing them to solve their most challenging network performance and security problems, ensuring the connected world runs safely and smoothly. As Guardians of the Connect World, we are an elite force of trailblazers, innovators, and problem solvers who take on the responsibility of tackling the world’s most pressing network challenges.
NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers. We’re looking for exceptional talent to join our team and help change the world.
The Sales Operations Analyst is a centralized resource to help maintain accuracy in the Salesforce.This role is accountable for ownership of the Salesforce.user management, data quality, daily user support, project/enhancement management, ongoing training, management of system security and many ad hoc functions.
Data Integrity and Management:
Maintain the integrity and accuracy of data in Salesforce.Customer Master Data Quality
Duplicate Record Management
Opportunity Quality Control
Support Controls for Integrations with Oracle
Escalate issues to the Sales Automation Manager when necessary.
Provide training for all new hires.
Project/Enhancement Management:
Gather and Analyze Business Requirements from various cross-functional groups
Clearly communicate requirements to IT developers and thoroughly test solution in Sandbox environment
Create detailed “How To” documentation and train sales users on new functionality to gain user adoption
Prepare annual lead routing rules based on the Fiscal Year Sales Organization setup.
Bachelor’s degree in business, Finance, or a related field is required.
Minimum of 3-5 years of experience working in sales analytics or sales operations.
At least 2 years of Salesforce.Quick learner with excellent computer application skills and the ability to learn and apply new applications.
Strong planning and organizational skills; Salesforce.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability or protected veteran status.
