Remote - IT support Engineer

Permanent
Required ASAP
After great experience and career development? Want to make a difference to children and society rather than the profits of a private firm?
The Bishop Fraser Trust is a family of four secondary and two primary schools across Bolton and Bury in Greater Manchester. The schools benefit from being very close together, so we all know each other well and enjoy each other’s commonalities and differences.
We are at a really exciting phase in our IT strategy. We want to move our schools onto a central system, so that our staff can more easily, share their resources and communicate even more effectively. In doing this, we also need to make sure the day to day operational IT running of our schools remains steady. We are fortunate to have a team of great IT professionals with a diverse skill set, so in terms of your own training and development, we will have you covered What we are really looking for is someone who is keen to make a difference, is keen to develop and enjoy their work and to help us achieve our mission to provide ‘Life In All Its Fullness’ for all our communities. There may be occasions where you are asked to support on a project at another school site, however we can organise travel and the schools are all very close to each other.
To support the school Network Manager and wider team to meet students' academic, pastoral, and other needs by improving the quality of teaching and learning, thereby helping all students achieve their full potential by ensuring the availability of a fully operational IT network throughout the trust estate.
· To provide first-contact and second-level user support via the service desk, including remote assistance, assessing and diagnosing reported incidents.
· To assist staff and students in resolving problems with hardware and software to ensure that students can maximise the use of available IT equipment and systems, thereby maximising their understanding of the range of learning opportunities and the quality of work.
· Install, maintain, and upgrade the software to enable all students and staff to use all available IT equipment and systems fully.
· To carry out repairs to hardware within own ability, to arrange other maintenance, to ensure maximum availability and cost-effectiveness of all IT equipment in the school.
· To ensure the efficient management of IT systems throughout the school by following agreed procedures and policies and complying with Data Protection regulations to minimise potential data loss.
· To be willing to commute/travel to support IT in other trust sites when required.
Has knowledge of operating systems, including windows operating systems, networking, hardware and software commonly used in schools
· Enjoys working as part of a team and being able to communicate effectively with pupils, parents and staff
· Demonstrates personal resilience and role models those personal qualities we wish to instil in our young people
· 8:00 am – 4:00 pm Monday to Thursday and 8:00 am to 3:30 pm Fridays.
A supportive induction programme and have access to high quality CPD.
· A paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs
· 24/7 access to an Employee Assistance Programme
Please also include in your application why you want to work in our Trust, why you are the best candidate for this post and what you would contribute to our Trust and schools, with examples from your recent work if possible.
The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening including an enhanced disclosure from the Disclosure and Barring Service and also past employment checks. Skip to content Back to results Report an issue IT Engineer
Education - School
School Support Staff
IT Engineer
(Based at Canon Slade School)
Permanent
Required ASAP
After great experience and career development? Want to make a difference to children and society rather than the profits of a private firm?
The Bishop Fraser Trust is a family of four secondary and two primary schools across Bolton and Bury in Greater Manchester. The schools benefit from being very close together, so we all know each other well and enjoy each other’s commonalities and differences.
We are at a really exciting phase in our IT strategy. We want to move our schools onto a central system, so that our staff can more easily, share their resources and communicate even more effectively. In doing this, we also need to make sure the day to day operational IT running of our schools remains steady. We are fortunate to have a team of great IT professionals with a diverse skill set, so in terms of your own training and development, we will have you covered What we are really looking for is someone who is keen to make a difference, is keen to develop and enjoy their work and to help us achieve our mission to provide ‘Life In All Its Fullness’ for all our communities. There may be occasions where you are asked to support on a project at another school site, however we can organise travel and the schools are all very close to each other.
To support the school Network Manager and wider team to meet students' academic, pastoral, and other needs by improving the quality of teaching and learning, thereby helping all students achieve their full potential by ensuring the availability of a fully operational IT network throughout the trust estate.
· To provide first-contact and second-level user support via the service desk, including remote assistance, assessing and diagnosing reported incidents.
· To assist staff and students in resolving problems with hardware and software to ensure that students can maximise the use of available IT equipment and systems, thereby maximising their understanding of the range of learning opportunities and the quality of work.
· Install, maintain, and upgrade the software to enable all students and staff to use all available IT equipment and systems fully.
· To carry out repairs to hardware within own ability, to arrange other maintenance, to ensure maximum availability and cost-effectiveness of all IT equipment in the school.
· To ensure the efficient management of IT systems throughout the school by following agreed procedures and policies and complying with Data Protection regulations to minimise potential data loss.
· To be willing to commute/travel to support IT in other trust sites when required.
Has knowledge of operating systems, including windows operating systems, networking, hardware and software commonly used in schools
· Enjoys working as part of a team and being able to communicate effectively with pupils, parents and staff
· Demonstrates personal resilience and role models those personal qualities we wish to instil in our young people
· 8:00 am – 4:00 pm Monday to Thursday and 8:00 am to 3:30 pm Fridays.
A supportive induction programme and have access to high quality CPD.
· A paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs
· 24/7 access to an Employee Assistance Programme
· Fantastic facilities
For more information, or for an informal chat about the role please contact the Trust IT Manager, Dean Hamer at dhamer@thebishopfrasertrust.Please also include in your application why you want to work in our Trust, why you are the best candidate for this post and what you would contribute to our Trust and schools, with examples from your recent work if possible.
The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening including an enhanced disclosure from the Disclosure and Barring Service and also past employment checks. contract
permanent
full time
Teacher of Maths Education - School Teacher TA3 in EYFS Education - School School Support Staff TA2 Learning Support Assistant in KS2 Education - School School Support Staff Finance Officer Education - School Administration Manchester City Council 25 April 2024 See all available jobs I'm looking for Choose a role in Choose a location #J-18808-Ljbffr