Director, Business Operations

2 weeks ago


London, United Kingdom London Business School Full time

The Role

  1. London Business School are looking for a Director, Business Operations to join on a permanent basis.
  2. The Director is responsible for leading the Business Operations team which provides a critical delivery to a range of internal stakeholders, from Senior Management, Cross Departmental Heads, Business Partners, Admits and Students.
  3. Externally the team are integral to the provision of management reporting on various compliance requirements and regulatory bodies.
  4. Reporting to the Executive Director – Operations, the Business Operations team provides a crucial role in the delivery of numerous business, compliance, operational, procurement, contractual, data management, and finance functions for Degree Education.
Main Responsibilities
  1. Lead the provision of operational activities which support the achievement of the Degree Education and the Schools’ five-year strategic plan.
  2. Consultancy support and oversight for all compliance, contractual, legal, financial, strategic, change and project management, procurement, & supplier management, GDPR, data insights & reporting activities.
  3. Represent Degree Education through the business partnering process and engagement of school-wide services to the department.
  4. Responsible for the contractual management of our external activities, liaising accordingly with internal colleagues, and external compliance and regulatory bodies, such as the DIFC.
  5. Provide support to the Associate Dean and Executive Director, Operations, on the development of the annual budget, corporate and strategic plans, financial modelling, and wider School financial forecasting.
Who we are looking for
  • Demonstrable knowledge of business education and the processes underpinning operational delivery, particularly in relation to compliance and regulatory bodies.
  • Professional GDPR, Project or Change qualification or equivalent experience.
  • Excellent communication and influencing skills, with the ability to negotiate, collaborate and influence a variety of audiences.
  • Demonstrable team management and leadership skills.
  • Subject matter expert in GDPR legislation, data retention policies.
Why London Business School

London Business School: a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us
  • Generous annual leave of 27 days plus extra between Christmas and New Year
  • Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
  • Free onsite gym and swimming pool
  • Amazing range of professional development to support your career path
  • Enhanced cycle to work scheme
  • Wellbeing offering to support your physical, mental and financial health
  • Up to 5 days volunteering leave or parent / carer emergency leave

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing Date – 1st April 2024

London Business School

Attached documents

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