Customer Team Member

4 days ago


Llanrwst Conwy, United Kingdom Co-op Full time

Closing date: 02-12-2024

Customer Team Member

Location: Plough Street, Conwy, Llanrwst, LL26 0AG

Pay: £12.00 per hour

Contract: 12 hours per week + regular overtime, 4 month temporary contract, part time

Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (until 10pm) and weekends, to be discussed at interview

Full, paid training provided

You can apply for this role using your mobile device (no CV needed)

We’re looking for Customer Team Members to join our team at Co-op.

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you'll do

  • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience 
  • Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
  • Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
  • Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
  • Support your local community – get involved in all kinds of activities and events 

This job would suit people who have

  • A genuine care for the needs of customers and members
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts

Why Co-op?

  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme

Building an inclusive workplace 

We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.



 



  • Llanrwst, United Kingdom Co-op Full time

    Closing date: 02-12-2024 Customer Team Member Location: Plough Street, Conwy, Llanrwst, LL26 0AG Pay: £12.00 per hour Contract: 12 hours per week + regular overtime, 4 month temporary contract, part time Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (until 10pm) and weekends, to...


  • LLANRWST, United Kingdom Co-op Full time

    Closing date: 02-12-2024 Customer Team Member Location: Plough Street, Conwy, Llanrwst, LL26 0AG Pay: £12.00 per hour Contract: 12 hours per week + regular overtime, 4 month temporary contract, part time Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (until 10pm) and weekends, to...


  • LLANRWST, United Kingdom Co-op Full time

    Closing date: 02-12-2024 Customer Team Member Location: Plough Street, Conwy, Llanrwst, LL26 0AG Pay: £12.00 per hour Contract: 12 hours per week + regular overtime, 4 month temporary contract, part time Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (until 10pm) and...


  • llanrwst, United Kingdom Co-op Full time

    Closing date: 02-12-2024 Customer Team Member Location: Plough Street, Conwy, Llanrwst, LL26 0AG Pay: £12.00 per hour Contract: 12 hours per week + regular overtime, 4 month temporary contract, part time Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (until 10pm) and weekends, to...

  • Part-time Food

    4 days ago


    Llanrwst, Conwy, United Kingdom Co-op Full time

    00 per hour Contract: 12 hours per week + regular overtime, 4 month temporary contract, part time 3 varied shifts over 7 days including afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full, paid training provided When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with...

  • Breakfast Team Member

    5 months ago


    Conwy, United Kingdom Caer Rhun Hall Full time

    We have an exciting opportunity for a **Breakfast Team Member** to join the team. The role will be hands-on ensuring excellent guest experiences at all times. **Main Duties** Hands-on role and will involve looking after guests at Breakfast time, You should also be ready to assist other departments if needed to ensure the overall hotel vision is...

  • Breakfast Team Member

    6 months ago


    Conwy, United Kingdom Caer Rhun Hall Full time

    We have an exciting opportunity for a **Breakfast Team Member** to join the team. The role will be hands-on ensuring excellent guest experiences at all times. **Main Duties** Hands-on role and will involve looking after guests at Breakfast time, You should also be ready to assist other departments if needed to ensure the overall hotel vision is...


  • Llanrwst, Conwy, United Kingdom Sodexo Full time

    About SodexoWe are a leading provider of integrated facilities management services, offering solutions to help our clients achieve their goals. Our team is dedicated to delivering exceptional service and ensuring the well-being of our customers.Salary and BenefitsWe offer a competitive hourly rate of £9.50, with the opportunity to earn more through equated...

  • Care Team Member

    1 month ago


    Llanrwst, Conwy, United Kingdom Akari Full time

    About the role:We are seeking a dedicated and compassionate Care Team Member to join our supportive and inclusive community at Akari Care. As a Senior Care Assistant, you will be responsible for delivering high-quality care to our residents, observing and reviewing care planning needs, and assisting in the development of social activities.Key...


  • Conwy, United Kingdom WEBRECRUIT Full time

    Hospitality Team Member - Days North Wales About the Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. By providing members with the tools and skills they need to lead a fulfilling and active life, they ensure they remain valued members of society. They’re one...


  • Conwy, United Kingdom JW Lees Full time

    **Groes Inn - Bar and Waiting Team Member Vacancy - Up to £10.42 per hour plus tips and profit share** We are looking for Bar and Waiting Team Members to join our fabulous team **What we offer our Bar and Waiting Team Members**: - 30% discount on food and drink across our pubs and inns for you and friends and family - 50% off food when on shift -...


  • Conwy, United Kingdom JW Lees Full time

    **Groes Inn, Conwy, UK - Bar and Waiting Team Member Vacancy - Up to £10.42 per hour plus tips and profit share** We are looking for Bar and Waiting Team Members to join our fabulous team **What we offer our Bar and Waiting Team Members**: - 30% discount on food and drink across our pubs and inns for you and friends and family - 50% off food when on...


  • Conwy, United Kingdom J.W. Lees Full time

    Groes Inn, Conwy, UK - Permanent - £10.42 per hour, Tips, profit share, discount card **Groes Inn - Bar and Waiting Team Member Vacancy - Up to £10.42 per hour plus tips and profit share** We are looking for Bar and Waiting Team Members to join our fabulous team **What we offer our Bar and Waiting Team Members**: - 30% discount on food and drink across...


  • Conwy, United Kingdom J.W. Lees Full time

    Groes Inn, Conwy, UK - Permanent - Up to £10.42 per hour Tips, profit share, discount card **Groes Inn, Conwy, UK - Bar and Waiting Team Member Vacancy - Up to £10.42 per hour plus tips and profit share** We are looking for Bar and Waiting Team Members to join our fabulous team **What we offer our Bar and Waiting Team Members**: - 30% discount on food...

  • Adventure Team Members

    6 months ago


    Conwy, United Kingdom Zip World Full time

    **A little bit about Zip World** At Zip World our aim is to create extraordinary experiences for our customers, and our staff. Whether you’re working as an instructor, on check-in, or at one of our restaurants, every day you will be helping to make peoples experiences with Zip World ones to remember. Zip World is a customer focussed, friendly...


  • Llanrwst, United Kingdom Zip World Full time

    We are looking for confident, customer focused idividuals to join our food and beverage teams at Zip World Penrhyn Quarry, Zip World Llechwedd, Zip World Fforest & Zip World Tower! Whether it's greeting guests, pouring drinks at the bar or serving delicious food we push our team to go above and beyond to deliver an outstanding service! A little bit about...


  • Conwy, United Kingdom Midland Street Café Full time

    **The Restaurant** Midland Street Café is a fast-paced and interesting kitchen with an accent on both Spanish & locally sourced produce - a restaurant recognised for its great food & drink, service and atmosphere. We’re currently seeking an experienced Front of House team member to help ensure the smooth running of the restaurant. **The Role** You will...


  • Llanrwst, United Kingdom Zip World Full time

    Job Overview: This role enables Zip World to achieve its core vision of Adventure Unlocked by ensuring the Contact Centre Team members deliver exceptional customer service and take every opportunity to help upsell our adventures, offers and Food and Beverage offering **Duties**: - To actively respond to customer phone enquiries - To complete customer...


  • Llandudno, Conwy, United Kingdom Blind Veterans UK Full time €14

    Hospitality Team Member - Days Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. Founded in 1915, by Sir Arthur Pearson, to help the many veterans losing their sight after the First World War, we have over a century of experience providing the best...


  • Conwy, United Kingdom PP Associates Ltd Full time

    Key ResponsibilitiesAs an Emergency Response Team Member, your key responsibilities will include:Providing practical and personal care to individuals with disabilities, challenging behaviors, and complex health needsAssisting individuals in achieving their goals while maintaining a safe, caring, and learning environmentWorking as part of a team to deliver...