Shipping Co-Ordinator

Job Title: Import/Export Coordinator Location: Walton Oaks
Contract: 6 months
Hours: 40 hours per week
10 per hour


We are looking for an Import/Export Coordinator for a leading consumer goods and personal care company based in Walton Oaks. For this role you will need to ensure the accurate and timely movement of freight and information of exports out of EU and UK worldwide, while providing exceptional customer service and ownership of processes. Support both Forwarder and internal Shipping Team in shipping from Europe, managing bookings and creating export documentation.

Liaise with shipping control tower for operational tasks and issues
• Building and maintaining strong relationships with the customer, load sites but also our branches involved in organising shipments
• Book orders received with the nominated shipping line or forwarder
• Coordinate Conformity Inspections at our loading sites prior to export where required
• Ensure that Shipping documentation is accurate
• Ensure accurate and timely data entry into our operating system
• This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements
• Handling and actioning of complaints or queries
• Proposing solutions to customers of preferred method of freight movement (ocean to air, consolidation at gateways etc)

1-2 years related experience and/or training
• Knowledge of SAP
• Good computer skills (Excel, Word, PowerPoint).
• Fluent in English.
• competent understanding of INCOTERMS and shipping jargon
• Training and tagging with team members to learn ocean process
• On the job training will be provided.