Income Management Officer
3 weeks ago
Income Management Officer Haringey, London Full Time Temporary We are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent collection is being carried out whilst delivering excellent customer care. Please note this role requires a full UK Driving Licence and access to a vehicle. Requirements Previous experience within a similar role, within Income Collection / Arrears Management, preferably within a Housing environment Knowledge of IT processes, including Word and Excel Experience in a customer facing role, and ability to provide outstanding customer service Appropriate experience of income management and recovery Sound knowledge of welfare benefits and money advice Good communication and negotiation skills Ability to deal with people in difficult and challenging situations Experience presenting cases in Court is desirable Full UK Driving License and access to vehicleRole Expectations To take prompt recovery action from the onset of the tenancy and as part of early preventative action to ensure a responsible payment culture is embedded in all areas of the income collection process so as to prevent the build-up of arrears To pro-actively monitor rent accounts and implement effective solutions to stop tenants getting into debt, making timely referrals where necessary for the commencement or escalation of legal action or to the support services to enable them to maximise their benefit income or to obtain assistance to improve their financial capabilities To show strong initiative in dealing with both current and Former Tenants' arrears cases using best practice in the credit control and financial management sectors, maintaining regular, contact with tenants to ensure commitments / arrangements made are adhered to, escalating where necessary Undertake all aspects of income recovery, including: arrears notification and advice to tenants, making agreements for repayment, and monitoring cases Where appropriate visit tenants in arrears and undertake income and expenditure, personal budgeting and money management assistance Monitor and manage rent account and other debts, including: service charges, charges to leaseholders, garage rent and charges, sundry debts and others as directed Deliver a customer care focused approach Work alongside key partners, internal and external Manage a complex caseload and initiate legal action for debt recovery Attend Court where necessary and represent the company, as well as coordinate and attend evictions where necessary Work as part of a team to achieve targets and maximise the company's income If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
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Income Management Officer
4 weeks ago
Haringey, United Kingdom Service Care Solutions Full timeIncome Management Officer Haringey, London Full Time Temporary We are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent collection is...
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Income Management Officer
2 weeks ago
Haringey, United Kingdom Service Care Solutions Full timeIncome Management Officer Haringey, London Full Time Temporary We are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent collection is...
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Income Management Officer
4 weeks ago
Haringey, United Kingdom Service Care Solutions Full timeIncome Management OfficerHaringey, LondonFull TimeTemporaryWe are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent collection is being...
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Income Management Officer
2 weeks ago
Haringey, United Kingdom Service Care Solutions Full timeIncome Management OfficerHaringey, LondonFull TimeTemporaryWe are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent collection is being...
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Income Management Officer
1 month ago
Haringey, United Kingdom Novax Recruitment Ltd Full timeJob Title: Income Management Officer Location: Haringey Pay Rate: £23 Umbrella P/H Job Type: Full Time Contract The Role We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing...
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Income Management Officer
3 weeks ago
Haringey, United Kingdom Service Care Solutions Full timeIncome Management Officer Haringey, London Full Time TemporaryWe are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent collection is being...
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Income Management Officer
1 month ago
Haringey, United Kingdom Novax Recruitment Ltd Full timeJob Title: Income Management OfficerLocation: HaringeyPay Rate: £23 Umbrella P/H Job Type: Full Time ContractThe Role We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing income and...
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Income Management Officer
2 months ago
Haringey, United Kingdom chase recruitment group ltd Full timeHead of Service, Income Management Manager, Senior Income Management Officers X3, Income Management Officers Role Purpose To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is identified and actioned as...
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Income Management Officer
1 month ago
Haringey, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...
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Income Management Officer
1 month ago
Haringey, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...
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Income Management Officer
3 weeks ago
Haringey, United Kingdom Fox Morris Group Full time**Income Management Officer - Haringey Council** **Rate - Negotiable** **6 Months Contract** - Customer service experience - Experience of providing advice on housing, welfare benefits and/or rent arrears. - Delivering front-line services - Debt collection/credit control environment and fully conversant with court protocols and the relevant legislation. -...
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Income Management Officer
1 month ago
Haringey, United Kingdom AKTON Resourcing Ltd Full timeIncome Management OfficerHaringeyJob Role To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is identified and actioned as necessary, regardless of tenure.To support tenants through home visits including...
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Income Management Officer
1 month ago
Haringey, United Kingdom SHEARS ACADEMY Full timeWorking hours 36 hours per week. **Requirements**: Completing income and expenditure assessments, presence at sign-ups. Referring vulnerable customers to support agencies, including Financial Inclusion etc. Customer service experience Experience of providing advice on housing, welfare benefits and/or rent arrears. Delivering front-line services Debt...
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Income Management Officer
1 month ago
Haringey, United Kingdom FUNERAL ENTERPRISES LTD Full timeWorking hours 36 hours per week. **Requirements**: Completing income and expenditure assessments, presence at sign-ups. Referring vulnerable customers to support agencies, including Financial Inclusion etc. Customer service experience Experience of providing advice on housing, welfare benefits and/or rent arrears. Delivering front-line services Debt...
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Income Management Officer
2 weeks ago
Haringey, United Kingdom Positive Employment Full timePositive Employment is currently recruiting an Income Management Officer for our client based in Haringey. **Duties and Responsibilities but not limited to**: - **Income Maximisation**_ - To take prompt recovery action from the onset of the tenancy and as part of early preventative action to ensure a responsible payment culture is embedded in all areas of...
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Income Management Officer
1 month ago
Haringey, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Income Management Officer Location: Haringey Pay Rate: £23 Umbrella P/H Job Type: Full Time Contract The Role We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing...
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Income Management Officer
2 weeks ago
Haringey, Greater London, United Kingdom Novax Recruitment Ltd Full time €23Job Title: Income Management Officer Location: Haringey Pay Rate: £23 Umbrella P/H Job Type: Full Time Contract The Role We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing...
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Income Management Officer
3 weeks ago
Haringey, Greater London, United Kingdom Novax Recruitment Ltd Full time €23Job Title: Income Management Officer Location: Haringey Pay Rate: £23 Umbrella P/H Job Type: Full Time Contract The Role We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing...
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Income Management Officer
2 weeks ago
Haringey, United Kingdom Positive Employment Full timePositive Employment is currently recruiting an Income Management Officer for our client based in Haringey. **Duties and Responsibilities but not limited to**: - **Income Maximisation**_ - To take prompt recovery action from the onset of the tenancy and as part of early preventative action to ensure a responsible payment culture is embedded in all areas of...
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Income Management Officer
3 weeks ago
Haringey, Greater London, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...
