Service Delivery Management Graduate

4 weeks ago


United Kingdom CrossCountry trains Full time

Service Delivery Management Graduate - Birmingham We are ArrivaFind out more about this role by reading the information below, then apply to be considered. CrossCountry is a train operating company owned by Arriva UK. Here at Arriva, we are well on our way to becoming the leading passenger transport partner across Europe, delivering more than 2.We have a vision to help shape a future where passenger transport is the best choice, and we know our graduates will play a huge role in getting us to our destination. Through digitisation, sustainability, and continuous improvement, we want you to join us at the forefront of the passenger transport industry.
During your Graduate Scheme at CrossCountry you will rotate through a range of placements within the Service Delivery team. The Service Delivery directorate is responsible for Performance & Planning, Industry projects, Control and Resources, Fleet and Engineering, Safety and the Regional Director structure/s. Working with a variety of individuals and allow you to grow your network ready to kickstart your career with us.
Over the course of the Graduate Scheme, you will be involved in key business projects, giving you exposure to other areas of our business to further develop your skills and practical experiences to become a great Leader of the future.
The structure of the programme allows you access to key development training, and allocated business mentors to support your personal development, and work towards your career goals. At the end of the Transport Management Graduate Scheme, the expectation would be that you have applied and started your first substantive role within the business.
We want to find the very best people to help transform our business. Over the course of the Graduate Programme, you will have the chance to carry out placements in different business areas within the Service Delivery Team and work alongside experienced leaders, giving you a unique insight into our business and the skills you need to excel within it.
Development of our train plan, including the diagramming of units and traincrew.
How our Control team manage our train service 24/7, collaborating with Network Rail during times of perturbation ensuring that we maintain the optimum level of train service punctuality and reliability.
How we work with internal and external stakeholders to improve Operational Performance.
Aspects relating to train driving, the role of the guard and key aspects of safety.
You will also complete the Level 4 Passenger Transport Operations Apprenticeship, where you will gain an understanding of the Operations of a Transport Service.
Level 4 Passenger Transport Operations Manager Apprenticeship
Free rail travel on CrossCountry, Chiltern and Grand Central trains
Here at CrossCountry, we look for are looking for passionate, curious and forward-thinking graduates who can bring fresh new ideas into the business, and really help our teams grow. Must already have graduated or be graduating in 2025
The flexibility travel as we operate all over the UK
As you will be working within the rail industry, you will be required to undertake a safety critical medical prior to joining.
What can you bring to the CrossCountry Graduate Programme?
We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy.



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